Vembu Shield Platform for MSPs

Run every layer of your MSP service stack from one platform.

Managed backup and disaster recovery, tenant-aware endpoint security, and connected service operations come together in Vembu Shield resilience platform — so your MSP delivers protection, response, and service evidence from one relationship instead of three.

Backup and recovery
Endpoint security
Service operations
Multi-tenant by design

The MSP operating problem

Three platforms, three vendors, three disconnected stories.

Most MSPs assemble their service stack from separate vendors — a backup platform here, a security tool there, a PSA subscription somewhere else. Every client conversation has to join the dots between them, and every incident means reconciling three views of the same environment.

Fragmented client visibility

Protection status, endpoint health, and service tickets live in different consoles, so nobody sees one true picture of a client environment.

Support that points elsewhere

When backup, security, and service platforms disagree, each vendor’s support team blames the other’s product — and your client waits.

Margin lost to stitching

Every integration you maintain, report you rebuild, and handoff you manage between tools is engineering time your clients never see as value.

The Shield Platform model

One platform across operations, protection, and response.

The Vembu Shield Platform brings the three layers of an MSP service business into one connected model. Each layer is purpose-built and independently usable — but together they turn disconnected tools into one service story you can sell, deliver, and evidence.

OperateShieldPSA runs the service desk, SLAs, contracts, time and billing, and workflow automation that keep your MSP business moving.
ProtectBDRShield delivers backup and disaster recovery for client workloads — cloud-managed or on-premise, with ransomware-resilient copies and fast recovery.
SecureXDRShield brings tenant-aware endpoint visibility, detection, investigation, and governed response across every client environment.
AssureRecovery readiness reviews, verified restores, and service evidence that turn protection into a demonstrable client outcome.

Layer by layer

What your MSP delivers on each layer.

01

Backup and disaster recovery — BDRShield

Protect Microsoft 365, Google Workspace, VMware, Hyper-V, KVM, Proxmox, oVirt, Windows servers, workstations, files, and databases from one console, with flexible deployment per client and recovery options you can demonstrate on demand.

Workload coverageImmutable copiesVerified restoresFast recovery

02

Endpoint security and response — XDRShield

Deliver managed endpoint security from a tenant-aware platform: visibility, detection, alerts, investigation, threat hunting, cases, and governed response — delivered per client as a service clients understand.

Tenant-awareDetection and alertsCases and timelinesGoverned response

03

Service operations — ShieldPSA

Run your whole service operation from intake to invoice: service desk with SLAs, customer and contract records, time tracking and billing, workflow automation, and multi-tenant administration for every client organization.

Service deskSLAs and contractsTime and billingAutomation

Managed service value

Services your clients already expect from an MSP.

Protection and security are the services clients trust their MSP to own. Package them as recurring engagements on the Shield Platform, with evidence that proves the value quarter after quarter.

Managed backup and recovery

Continuous client workload protection with verified restores and recovery you can demonstrate, not just promise.

Managed endpoint security

Detection, alerting, investigation, and governed response across client endpoints, delivered per client from a tenant-aware platform.

Ransomware recovery readiness

Immutable backup copies plus tested recovery paths — the service clients hope they never need and are glad they have.

Recovery verification and testing

Scheduled verification and recovery testing as a standing engagement — proof of recoverability clients can show auditors.

Compliance-ready reporting

Protection status, event history, and recovery evidence that support client compliance and governance conversations.

Coordinated incident response

When an incident spans endpoints, data, and tickets, one platform keeps the response connected and the evidence in one place.

Why the Shield Platform

Built for MSP delivery, not adapted to it.

Multi-tenant from the start

Client-scoped access, separate views, and governed administration across every layer — scale without cross-client risk.

Each layer stands alone

Use one layer, two, or all three. No forced bundles, no ordering dependency, no stack migration required to start.

One support relationship

When backup, security, and operations need to work together, one vendor owns the whole picture — not three teams pointing at each other.

Evidence your clients can see

Verified restores, recovery tests, and service reporting that turn “trust us” into demonstrable, recurring client value.

MSP need Shield Platform answer Business value
One view of each client Protection, endpoint, and service data on one platform Faster decisions and cleaner client conversations
Services clients renew Managed backup, security, and readiness as recurring engagements Recurring revenue instead of one-off projects
Support that resolves One vendor across operations, protection, and response No finger-pointing when platforms must work together
Proof of recoverability Verified restores and scheduled recovery testing Confidence you can demonstrate to clients and auditors
Room to grow Adopt layers independently as your service portfolio grows Investment follows proven client demand

MSP questions

Vembu for MSPs — FAQs

What is Vembu for MSPs?

Vembu for MSPs is how managed service providers build on Vembu Shield resilience platform: BDRShield for backup and disaster recovery, XDRShield for endpoint security and response, and ShieldPSA for service operations — from one vendor.

Do I have to adopt all three products at once?

No. Each layer is independently viable. Start with the client problem you see most, and expand across the Shield Platform when your service portfolio is ready.

Is the platform multi-tenant?

Yes. Client-scoped access, separate views, and governed administration are built into every layer, so you serve many clients without cross-client exposure.

Can I keep my existing PSA or RMM?

Yes. BDRShield and XDRShield run independently and protect client environments regardless of which PSA or RMM you use for operations today.

What workloads can my MSP protect?

Microsoft 365, Google Workspace, VMware, Hyper-V, KVM, Windows servers, workstations, files, and databases — managed from one console with ransomware-resilient backup.

How do I get started as an MSP?

Reach out through the Vembu Partner page or continue through the partner portal. The MSP team will route the right conversation for your service model and client base.

Bring your whole MSP stack together.

Join the AcePartner Program and run protection, security, and service operations on Vembu Shield resilience platform.