Success Story: Cyngor Sir CEREDIGION County Council

With consistent improvements and upgrades on product, Vembu becomes a valuable partner for Cyngor Sir CEREDIGION County Council for five years in a row.

Cyngor Sir CEREDIGION County Council
Industry : Education Solution : Vembu BDR Suite
Protected Platforms : File Servers & Windows
double-quotes Vembu have been a valued partner since starting to use the product around 5 years ago. We’ve consistently seen improvements and upgrades as needed. When we’ve had problems they’ve been there to help, no hard sales and no fuss.
Alan Morris, Head of Technical Services, Cyngor Sir CEREDIGION County Council

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About Cyngor Sir CEREDIGION County Council

Ceredigion is a small rural county in Wales with 50 schools with around 10,000 pupils. 48 of these schools enter into a service level agreement with customer’s team for the provision of ICT services. They are a very proactive team who provide development as well as support and pride themselves on delivering a cost effective, yet complete ICT solution to support 21st century learning. They aim to give their pupils the best possible access to ICT and modern learning opportunities.

Budgets are always tight and they go the extra mile to structure and design their solutions to build in economies of scale to remove unnecessary redundancy to get the best total cost of ownership. As such they use a single AD and wide area network across all schools to deliver a unified platform allowing sharing and partnership working across the schools.

Company challenge

In order to reduce the redundancy and cost of equipment at each site the customer needed a centralized backup solution. They couldn’t rely on tapes and didn’t want too. Years of network support has shown the difficulty of managing local backups and for many sites they wouldn’t have on site technicians and needed an effective centralized management. They needed something that was simple, easy to monitor and could effectively backup user work to a centralized storage system.

Reason to chose Vembu

Alan Morris quotes, “We’ve been using Vembu for many years and back then very few companies offered this sort of service. There were plenty of cloud based suppliers but the cost of storage would grow quickly. Vembu’s offering met all of our needs and has consistently improved over the years. They do also offer cloud solutions, but we wanted the files on our own cheap local storage. We also needed to get backups streaming over some very poor wide area network links. Vembu worked well even with these limited speeds and whilst the initial backup could be slow, seeding options were there if needed and its resilience in poor conditions was excellent.”

The Vembu Solution

The Vembu BDR Suite caters to all backup needs of a SMB. It has its products which addresses the specific backup requirements of the business with latest technology features which is inline with the changing trends of the business. Vembu NetworkBackup, a product of Vembu BDR Suite is designed for small medium businesses to protect business data across file servers, application servers, workstations and other endpoints. With NetworkBackup, businesses can backup all their systems to a central location which is easier to manage.

Results

Using Vembu’s solutions, customer has a backup solution which has been able to recover files when they needed to. They were able to manage it all from a central service desk and recover files in a few minutes, either in place or locally. They still use shadow copy for instant recovery but when they have whole server issues or complicated restores, Vembu has been there for them. They are also particularly impressed with the upgrade process. With around 60 servers to upgrade, this is all handled centrally from the web interface, so download once and it replicates the update in an easy manner.

Customer also recommends Vembu to others because in their words, the product works well, it has good value and covers a host of backup scenarios & so there are options for all scenarios. The product is well structured and offers good value for money.

About Vembu

Vembu is a leading provider of a portfolio of software products and cloud services to small and medium businesses for more than a decade. Vembu’s vision is to make software and cloud services very affordable for the hundreds of thousands of small and medium businesses worldwide.

Vembu’s flagship offering is the BDR Suite of products meant for on-premise, offsite, cloud backup and disaster recovery across diverse IT environments including physical, virtual, applications and endpoints.

Since 2002, Vembu’s industry-recognized data protection solutions have delivered tangible value to more than 60,000 businesses worldwide through a network of 4000+ partners (MSPs/VARs & Resellers).

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