Technology alliance partners

Make two products work as one for the customer.

Technology alliances succeed when integration solves a real customer problem. Vembu Shield resilience platform works with complementary software and infrastructure to deliver joint use cases that are tested, documented and easy to explain.

IntegrationInteroperabilityValidationJoint use cases
Alliance overview

What is a Technology Alliance partner?

A Technology Alliance partner is a vendor whose product complements the Shield Platform. Together the teams design integrations, validate interoperability, and document use cases where the combination helps a customer more than either product alone. Typical examples include storage and hypervisor platforms, PSA and RMM tools, security products and cloud services.
Alliance categories

Where complementary technologies meet.

Different alliance categories have different integration points and different customer benefits.

PSA and RMMConnect tickets, alerts and licence usage so service teams work from fewer screens.
Storage and infrastructureValidate that backup targets, appliances and hypervisors behave as customers expect.
Security and monitoringPass alerts and recovery status between detection, response and backup tools.
Cloud and SaaSSupport protection across public cloud services and software platforms.
Alliance workflow

Five stages from idea to a published joint use case.

01

Define

Agree the customer problem the combination will solve.

02

Integrate

Build and test the connection using supported interfaces.

03

Validate

Check configurations, limits and failure behaviour together.

04

Document

Write reference guides and troubleshooting steps.

05

Share

Prepare joint messaging for partners and customers.

Alliance benefits

Value both sides can point to.

01

Lower customer effort

Documented configurations reduce trial and error during deployment.

02

Shared credibility

A validated combination is easier for partners to recommend with confidence.

03

Better use cases

Real integrations replace vague compatibility statements.

04

Reach through partners

Resellers, MSPs and integrators can build services on the joint solution.

Validation scope

What a validated integration typically covers.

Area What is checked Why it matters to the customer
Installation and configuration Supported versions, prerequisites and steps Faster, repeatable deployment
Data flow What passes between products and how often Predictable behaviour in production
Failure handling Behaviour during outages, retries and restores Confidence during real incidents
Security and access Authentication, permissions and logging Meets internal review requirements
Alliance outcomes

Results to aim for.

Joint reference guide

A step-by-step configuration that partners can follow.

Co-designed use case

A scenario describing the problem, the combined solution and the proof points.

Partner-ready packaging

Material that helps resellers and MSPs include the combination in proposals.

Related partner paths

Related paths for alliance partners.

Partner questions

Technology alliance questions

Who should apply as a Technology Alliance partner?

Vendors whose products complement backup, recovery, endpoint security or service operations, such as storage, hypervisor, PSA, RMM, security or cloud platforms.

What is the difference between alliance and OEM?

An alliance integrates and validates two separate products. An OEM embeds Shield Platform capability inside its own product or service.

Does the Shield Platform team support integration work?

Teams work together on design, testing and documentation so the combined solution can be validated.

Which integration areas exist today?

BDRShield supports PSA and RMM integration, and ShieldPSA connects alerts, communication, payments and accounting through integrations and webhooks.

How is a joint use case shared with customers?

Once validated, the use case can be documented and shared with partners and customers through agreed channels.

Have a product that pairs well with ours?

Share the integration idea. The partner team will help assess the use case and plan the next step.