MSSP partners

Detection is half the story. Add recovery to the service.

Security teams know that prevention can fail. Vembu Shield resilience platform pairs endpoint security operations with recoverable data, so an MSSP can close the loop from alert to verified restoration.

Become an AcePartnerPartner Portal
Endpoint detectionGoverned responseVerified recoveryMulti-tenant security
MSSP overview

Why do MSSPs add recovery to security services?

Customers judge a security incident by how quickly the business returns to normal, not only by how quickly the threat was detected. An MSSP using the Shield Platform can run endpoint monitoring, investigation and governed response in XDRShield, and tie it to BDRShield backups that are immutable, tested and ready to restore. The service then covers detection, containment and recovery under one relationship.
Incident flow

From alert to restored operations.

A connected flow gives the MSSP and its customer a single story to follow.

01

Detect

Endpoint telemetry and rules surface suspicious activity.

02

Investigate

Cases, timelines and evidence give analysts context.

03

Contain

Approved response actions such as host isolation or quarantine.

04

Restore

Clean, verified restore points bring affected systems back.

05

Report

Audit logs and recovery records feed the post-incident review.

Service architecture

What each product contributes to a combined service.

The two products do different jobs but are most valuable together. An MSSP can sell them as a pair or start with whichever matches the customer’s gap.

XDRShield visibilityFile, process, registry and network telemetry across endpoints, with threat hunting and vulnerability data.
XDRShield responseCases, playbooks and approval workflows for controlled action on a suspect endpoint.
BDRShield protectionImmutable backups, air-gapped copies and encryption that attackers cannot easily remove.
BDRShield recoveryAutomated verification and granular restores that shorten the road back.
Service lines

Security service lines and the resilience proof that goes with them.

Security service line Shield Platform component Resilience proof for the customer
Managed endpoint detection and response XDRShield monitoring and cases Timeline and evidence for each incident
Ransomware readiness XDRShield rules plus BDRShield immutable backup Restore test showing clean recovery is possible
Vulnerability and patch visibility XDRShield inventory and vulnerability views Prioritised exposure list for review meetings
Compliance and audit support Audit logs and role-based access in both products Reports that show who did what and when
MSSP advantages

Why the pairing is attractive for a security practice.

01

Multi-tenant by design

Customer environments stay separate while analysts work from one console.

02

Governed response

Approval workflows and audit trails keep automated action accountable.

03

Less tool sprawl

Security and recovery sit in a single partner relationship rather than two unrelated vendors.

04

A stronger renewal story

Customers see detection, containment and recovery capability together.

Where to begin

Three entry points depending on your current practice.

Security-first MSSP

Lead with XDRShield and bring BDRShield in when customers ask what happens after containment.

Recovery-aware MSP moving up

Start with BDRShield and add XDRShield to move into managed security.

Compliance-driven practice

Use audit logs, retention and recovery evidence to support regulated customers.

Related partner paths

Other paths MSSPs consider.

Partner questions

MSSP partner questions

How do XDRShield and BDRShield work together for an MSSP?

XDRShield handles detection, investigation and governed response on endpoints, while BDRShield provides the protected, verified backups used to recover afterward. An MSSP can sell them together or separately.

Is XDRShield multi-tenant?

Yes. XDRShield supports multi-tenant management with separated client environments, centralised alerts and per-tenant policies.

What response actions are available?

XDRShield supports controlled actions such as host isolation, process termination and file quarantine, with approval workflows and playbooks.

Can recovery evidence be shared with customers?

Backup verification, restore test results and audit logs can support customer reviews and post-incident reports.

Do I need to run both products?

No. Many MSSPs begin with one product and add the other once customers see the value.

Ready to extend your security service into recovery?

Describe your current offering. The partner team will help you decide where recovery fits best.

Become an AcePartnerExplore the AcePartner Program