Reseller partners

Start with the customer opportunity. We bring the product depth.

A reseller with a genuine opportunity should not wait to become a specialist first. Vembu Shield resilience platform comes with product expertise for discovery, proofs of concept and proposals, so early deals can move while your capability grows.

Opportunity before statusSpecialist-assisted POCsContribution protectedNo certification gate
Reseller overview

How does a reseller get started with the Shield Platform?

A reseller starts with a customer need, not with a qualification. After joining the AcePartner Program, the reseller works through the opportunity with Shield Platform specialists who help with technical discovery, sizing, demos and proofs of concept. The reseller leads the commercial relationship, and the program recognises the contribution it makes to winning and renewing the account.
Deal journey

How a reseller deal moves with specialist help.

Each stage names who does what, so nobody has to guess where technical help is available.

01

Qualify

Confirm the customer problem, budget signal and timeline.

02

Discover

Capture workloads, data volumes, current tools and recovery expectations.

03

Size

Match environment to licences, storage and deployment model.

04

Prove

Run a demonstration or proof of concept with specialist support.

05

Propose

Present a quote and technical response with confidence.

06

Close and renew

Support first deployment and stay close for renewal.

Customer scenarios

Situations where the conversation almost starts itself.

These are the moments customers are already talking about backup and recovery.

Renewal shock

A backup renewal arrives at a higher price and the customer wants to compare alternatives.

Virtualisation change

A hypervisor decision opens the question of how workloads will be protected.

Ransomware scare

A near miss or a peer incident puts immutable, recoverable copies on the agenda.

Microsoft 365 gap

Leadership discovers SaaS data is not backed up independently.

Audit finding

Retention and recovery evidence are missing from a compliance review.

Server refresh

New hardware is going in and the old protection no longer fits.

What you gain

A route into technical deals without a technical bench.

01

Specialists beside you

Shield Platform experts help in discovery calls, proofs of concept and technical questions.

02

Lower upfront cost

You are not required to fund certification or a dedicated technical hire before the first deal.

03

Visible contribution

Where you create an opportunity, protections around the deal reflect that.

04

A portfolio to grow into

Backup today; endpoint security and service operations later if the customer needs them.

Product mapping

Match the customer problem to the right product.

Customer problem Start with Expand to
Backup is unreliable or too costly BDRShield backup and recovery Disaster recovery and recovery testing
Endpoints are poorly monitored XDRShield endpoint security Governed response and case management
IT team juggles tickets and spreadsheets ShieldPSA service operations Automation, reporting and billing
Leadership wants proof of resilience Recovery readiness review Managed resilience services via a partner
Growth routes

Where a reseller can take the relationship.

Renewal base

Build recurring renewals across a stable customer base.

Services layer

Add assessments and deployments, and become a VAR.

Recurring service

Offer monitoring and managed backup, and become an MSP.

Wider catalogue

Add endpoint security and service operations to the same customers.

Related partner paths

Next steps beyond reselling.

Partner questions

Reseller partner questions

Do I need to be certified before registering a deal?

No. Training and certification are valuable, but a genuine opportunity can move forward while your capability develops through real engagements.

What help do I get on technical discovery?

Shield Platform specialists can support discovery, sizing, demonstrations and proofs of concept so your first proposals are technically sound.

How are my opportunities protected?

Where a partner creates and develops an opportunity, program rules aim to recognise that contribution through opportunity, commercial and renewal protections.

Which products can I resell?

BDRShield for backup and recovery, XDRShield for endpoint security, and ShieldPSA for service operations, depending on your customers.

How is a reseller different from a VAR?

A reseller is product-led. A VAR also sells services such as assessment, design and implementation.

Have an opportunity waiting?

Introduce the customer need to the partner team and we will line up the technical help to move it forward.