Build managed resilience services that grow one customer at a time.
Vembu Shield resilience platform gives managed service providers the backup, recovery, endpoint security, and service-operations technology to sell under their own brand, price on their own terms, and keep every customer relationship.
How does an MSP build a service on the Shield Platform?
Four services you can package without four separate vendors.
Most MSPs earn more when one customer buys several connected services instead of one tool. The Shield Platform gives you the building blocks, and you decide how they are bundled, named, and priced.
Keep the margin, the brand, and the customer.
An MSP invests reputation every time it recommends a vendor. The engagement model is built so that investment stays protected.
Pay as customers consume
Monthly units follow usage, so working capital stays available for hiring and growth instead of sitting in a licence commitment.
Your customers stay yours
The MSP prices and delivers the service. Shield Platform stays behind it as technology, not as a competitor in the account.
Specialists behind early deals
Sizing, architecture, demos and first deployments can be supported while your own team builds depth.
Room to widen the offer
Start with backup, then add cyber resilience, readiness reviews or service operations when the customer is ready.
Service shapes MSPs build around the Shield Platform.
Backup as a service
A per-protected-unit offer covering servers, endpoints and Microsoft 365 or Google Workspace.
Disaster recovery readiness
A tiered offer that adds tested recovery plans and recurring restore validation.
Ransomware recovery cover
Immutable copies and recovery rehearsals sold as continuity assurance.
Managed security add-on
Endpoint monitoring and governed response layered onto an existing support contract.
Co-managed IT
Backup and security operations delivered alongside a customer’s in-house IT team.
Compliance evidence
Retention, audit logs and recovery proof packaged for customers who answer to auditors.
Where MSP pressure points meet the platform.
| MSP pressure | How the Shield Platform responds | What your customers see |
|---|---|---|
| Too many consoles per client | Multi-tenant management with separated customer environments | Consistent service regardless of customer size |
| Unpredictable licence cost | Monthly units tied to actual usage | Pricing that moves with their environment |
| Unbilled technician time | ShieldPSA captures time, approvals and invoice-ready records | Clear, itemised service reporting |
| Hard to prove value | Backup verification, audit logs and recovery reports | Evidence at every quarterly review |
If your model overlaps with another path.
MSP partner questions
How is licensing billed for MSPs?
Licensing is billed monthly in units that follow the usage of the service you deliver, so cost grows as your customers grow. Optional cloud storage can be added where a customer needs it.
Do I have to share my customer list with the partner team?
No. The MSP delivers and prices its own managed service, and sharing managed-service customer details is not a condition of consuming licensing.
Which products can an MSP combine?
BDRShield for backup and disaster recovery, XDRShield for endpoint security operations, and ShieldPSA for tickets, SLAs, time and billing. Many MSPs begin with one and add the others later.
Can I white-label the service?
BDRShield supports white-label branding with PSA and RMM integration, so the service can be presented under your own name.
Is certification required before I start?
No. Training is available, but a real customer opportunity can move forward while your team builds product depth.
Ready to turn backup into a recurring service?
Tell the partner team about your customers and your current stack. The Shield Platform team will help you shape a first managed offer.
