We needed a GO-TO product that would fit the needs of our SMB customers as well as our enterprise customers. We looked for the solution which could backup Exchange, SQL, Oracle and managed by a traditional Windows Operating Systems as well as Linux and Mac OS. In addition, we required a built-in invoice module, integrated disaster recovery capabilities and detailed reporting features.
As we explored the market, we realized that there are many online solutions that provided an attractive price for the few first Gigabytes but as the customer scales to about 50GB or more, they are cost prohibitive. With Vembu, we arrived at a solution that answered all our concerns. Firstly, it was easy to install on client and server and the pricing model in the Managed Service Provider.
We created our own internal procedures to install the backup clients, run the initial backups to disk, upload the backup data to our backup servers, then “turn-on” on the remote backups. We spend less than 15 minutes per client server to install/configure their backups which provides us a leg up on the competition. Our backend process doesn’t take more than a half hour to carve up a new client so we can easily implement a new customer within an hour. The length of time to install and configure the front-end and back-end components took much longer when we used a competitor’s product so Vembu saves us two hours per client server.