Vembu CRM Suite

Vembu CRM Suite is a user-friendly and affordable suite of products designed to empower companies to perform their end-to-end customer-management process from prospecting, lead and sales pipeline management, technical support to social media engagement.

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Vembu CRM Suite

Product Highlights

Vembu SalesDesk

Vembu SalesDesk is a salesforce automation platform that enable you to effectively manage your sales process with an intuitive work-flow, detailed metrics and extensive reports.
  • Lead Management
  • Opportunity Management
  • Customer Management
  • Tasks & Events
  • Reports
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SalesDesk

Vembu HelpDesk

Vembu HelpDesk is a multi-product customer support management platform with ticket management, comprehensive ticket workflow with grouping, categories and priorities with extensive configurations and customizations.

  • Support automation
  • SLA
  • Canned Responses
  • Follow-up
  • Peer Review
  • CSAT
  • Agent Dashboard
  • Team Management
  • Advanced Agent role restriction
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HelpDesk

Vembu SocialDesk

Vembu SocialDesk is a social media engagement platform that helps you manage customer interactions including support and sales queries through social-media platforms like Twitter, Facebook and LinkedIn.
  • Social Inbox
  • Monitoring Feeds
  • Tasks Management
  • Publishing
  • Reports
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SocialDesk