KB ID : 88
Published : Jan. 14, 2016
Created : Jan. 14, 2016
Last Modified : Oct. 14, 2016

Issue

The Exchange Mailbox backup fails with the error message - “No/New modified files”.

Solution

Step 1: Go to “C:\Program Files (x86)\ExchangeMapi” copy all the files and paste it in “syswow64″ folder located “C:\windows folder”.

Step 2: Try to list the mailbox in VembuBDR application and expand the subfolders if it gets hung.

Step 3: Goto this URL:- URL http://MACHINENAME:6060/xchangeoptions.sgp?xopt=18 it will direct to create the MAPI profile newly by giving the Mailbox profile name “user account name” and Global catalog Name -> Click on save, it will start recreating the profile and list the mailbox without any issues.

Step 4 : Schedule the backup job.

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