How to Purchase and Associate a New License with BDRSuite Backup Server in BDRSuite Portal

How to Purchase and Associate a New License with BDRSuite Backup Server in BDRSuite Portal

KB ID: 86
Procedure: How to Purchase and Associate a New License
1. Access BDRSuite Portal:
Go to the BDRSuite Portal using the URL: https://portal.vembu.com/](https://portal.vembu.com/

2. Login or Sign Up:
  1. Click on the "Sign up" button if you are a new user.
  2. Click on the "Login" button if you are an existing user.

3. Verification for New Users:
  1. For new users, verify your account through the verification mail sent to your registered email.
  2. Create a new password in the registered mail account.
4. Update Billing Information:
  1. Navigate to “Billing -> Update Billing” to update billing information.

  1. Edit the ‘Billing Address’ and ‘Card Information’ if necessary.
  2. After updating the information, click "Save."
5. Purchase Licenses:
  1. Visit the "Buy" page to purchase different BDRSuite products and add portal credits to your account.
  2. Choose the required license and click ‘Proceed to Update Billing info and Pay’.
  3. After updating the number of required licenses, choose "Pay using existing credit card information or Purchase using portal credits."

6. Check Purchase Summary:
Verify the purchased information on the ‘Purchase Summary’ page.

7. Complete the Purchase:
Click the "Purchase" button to proceed with the transaction.

8. View Purchased Information:
After a successful purchase, view the purchased information on the portal.

Following these steps will guide you through the process of purchasing a new license and associating it with your BDRSuite Backup server in the BDRSuite Portal. If you encounter any issues or need further assistance, contact BDRSuite support for help.

    • Related Articles

    • Backup Failure Due to Insufficient License Units in BDRSuite-Portal

      KB ID: 102033 Issue: When utilizing BDRSuite-Portal, backup requests may fail with the error message 'Not enough license units'. This issue can arise from various scenarios outlined below. Cause: 1. If the BDRSuite Backup Server/BDRSuite Offsite DR ...

    • Backup Failure Due to Insufficient License Units in BDRSuite-Portal

      KB ID: 501015 Issue: When utilizing BDRSuite-Portal, backup requests may fail with the error message 'Not enough license units'. This issue can arise from various scenarios outlined below. Cause: 1. If the BDRSuite Backup Server/BDRSuite Offsite DR ...

    • How to Purchase a License

      KB ID: 106 Challenge: To purchase a license from the BDRSuite Portal. Solution: To buy a license from the BDRSuite Portal, follow the steps below: 1. Log in to your BDRSuite Portal account via [https://portal.vembu.com](https://portal.vembu.com). 2. ...

    • BDRSuite Backup Server Deactivation Notification

      KB ID: 150001 Cause: This error message is displayed when the trial period of the BDRSuite backup server expires. Solution: To resolve this issue and prevent deactivation, follow these steps: 1. Purchase Licenses: You need to acquire licenses from ...

    • Portal Connectivity Failure for 30 Days Leads to BDRSuite Backup Server Deactivation

      KB: 501016 Issue: Portal connectivity failure is encountered when the BDRSuite Backup Server (Backup Server or Offsite DR Server) fails to establish a connection with your BDRSuite Portal account for a continuous period of 30 days. Cause: This error ...