Causes of VM Restore Failures in BDRSuite

Causes of VM Restore Failures in BDRSuite

KB ID: 53
Cause:
VM restore failures occur without an error message in the restore report.
Solution:
Typically, a proper error message is available in the restore report for VM restore failures. However, in rare scenarios where the exact error is not displayed in the restore report, follow these steps:
1. Go to the backup storage location of the specific backup job.
2. Locate the log file in that location, which contains reasons for restore failures.
   - By default, the log file is located at `<backup_location>\1\ClientName\BackupName\log\Backup_Name.log` on the machine.
3. Examine the log file to identify the error causing the restore failure.
4. Check the BDRSuite knowledge base for information related to the identified error. If the content is not available, contact technical support with the log file.
5. Provide the log file details to technical support for assistance in resolving the issue based on the information contained in the log file.


    • Related Articles

    • Troubleshooting VM Snapshot Operation Failure in BDRSuite

      KB ID: 105009 Summary: This knowledge base article addresses the issue of VM snapshot operation failure in Vembu-VMBackup. When encountering this error message, the backup process may fail due to reasons related to snapshot file size exceeding ...
    • Unable to Create VM Snapshot - BDRSuite for VMware

      KB ID: 105010 Causes: When using BDRSuite Backup for VMware, you may encounter issues while creating snapshots for VMs configured for backup or replication. The error messages provide insights into the specific reasons for the failure. Common causes ...
    • Troubleshooting: VM Not Found on ESXi Host in BDRSuite Backup Server/BDRSuite Client

      KB ID: 105002 Summary: This knowledge base article addresses the issue of a selected VM not being found on the ESXi host within BDRSuite Backup Server/BDRSuite Client. The error may arise due to various causes, such as invalid ESXi/vCenter Server ...
    • Unable to Create VM Snapshot. Failed to Quiesce the VM.

      KB ID: 105130 Details: BDRSuite utilizes VMware snapshots for VM Backup & Replication. During the snapshot initiation for backup or replication, BDRSuite ensures VM quiescing to maintain on-disk data consistency. However, users may encounter an error ...
    • "Error: Target VM Name Already Exists" in BDRSuite

      KB ID: 105023 Cause 1: If a full Replication job gets interrupted during its progress, and at the same time, an incremental job is scheduled for the same replication task, an error message may appear: "Target VM Name already exists." Solution 1: To ...