KB ID : 49
Published : Dec. 28, 2015
Created : Dec. 28, 2015
Last Modified : April 8, 2016

Cause:

Automatic software upgrade requires manual intervention if the client machine’s (Windows XP 32 bit) OS volume has CHKDSK issues.

If the client machine has CHKDSK issue for OS volume, after completing the upgrade process, a pop up will be shown with following message “Error in opening the XML file: C:\Program Files\Vembu\Vembu BDR\Vembu\Vembu BDR\htmlgui\conf\UIConfig.conf.”

Solution

Login the client machine and click ‘OK’ button.

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