Error During BDRSuite Delegation Service (BDS) Installation on the Target Host
KB ID: 117431
Cause:
The installation of BDRSuite Delegation Service (BDS) on the target host (Linux) may encounter errors due to the following reasons:
1. Insufficient Drive Space: There is not enough free disk space on the target host.
2. No Internet Connection: The target host or the BDRSuite Server lacks internet connectivity.
3. Existing BDS Installation: BDS may already be installed on the target host, or another .bin file is being installed.
4. Inaccessible Target Host: The target host is unreachable.
5. User Not in Sudoers File: The user attempting the installation is not added to the sudoers file.
6. Missing 'unzip' Utility: The 'unzip' utility is not available on the target host.
7. Unsupported Operating System: The target host's operating system is not supported by BDRSuite.
Solutions:
Cause 1:
Ensure that there is a minimum of 2 GB of free disk space on the target host. The BDS installation requires sufficient disk space.
Cause 2:
Confirm that both the target host and the BDRSuite Server have internet access. BDS installation fails without internet connectivity.
Cause 3:
Check if another .bin file is being installed simultaneously, as this will cause BDS installation to fail. Verify if BDS is already running on the target host (Linux) by using the following command:
Open Terminal and run the command: netstat -anp | grep 42005
42005 - Port used by BDRSuite Delegation Service (BDS)
Cause 4:
Ensure that the target host is reachable, and validate the accuracy of the entered details, including the Target Host IP Address and Root Password.
Cause 5:
Add the user to the sudoers file using the appropriate command based on the operating system:
- For Ubuntu: `usermod -aG sudo <username>`
- For CentOS: `usermod -aG wheel <username>`
Cause 6:
Install the 'unzip' utility on the target Linux machine before executing the BDS installer, as the BDS installer is a zip file containing the .bin file.
Cause 7:
Verify that the target host's operating system is supported by BDRSuite. Refer to the supported OS list for compatibility.
This knowledge base article provides troubleshooting steps for resolving errors encountered during the installation of BDRSuite Delegation Service (BDS) on the target host.