KB ID : 115203
Published : June 22, 2022
Created : June 22, 2022
Last Modified : May 30, 2023

Step 1: Import CSV File

Create a .csv file containing Hostname/ IP Address of machines (that you wish to backup) as comma-separated values. Note: IP Address can be used only if the hosts have static IP addresses.

Eg1: name1, name2, name3, name4,..


Eg3:, name1,,...

Then, select the CSV file and save it to the backup server. All the hosts will be imported and listed under the Data Sources menu.

Step 2: BDRSuite Backup Agent (BBA) Installation on Individual Backup Hosts

BDRSuite Backup Agent (BBA) runs with the service name - BDRSuite Delegation Service (BDS) is a mandatory component for backup operations and is installed on the backup host (Windows/Linux/Mac).

  • Download BDRSuite Backup Agent (BBA) based on the host OS (Windows, Linux, Mac) from backup server console.

  • Run BBA setup file on the backup host and follow the on-screen instructions to proceed with the installation.

  • During the installation, you will be prompted to enter the following information:

    Display Name: Enter a name to identify the host in the backup server.

    Backup Server DNS Name/IP Address: Enter the BDRSuite Backup Servers's DNS Name/IP Address to register this host with the backup server.

  • Complete the installation process by providing the necessary information.

  • Once the installation is successful, the agent will automatically establish connection and register the host with the backup server.

  • To verify the installation and connection, go to the Data Sources menu on the backup server. You will see the host connection status.

Bulk Installation of BDRSuite Backup Agent (BBA)

Download BBA and install it on multiple backup hosts simultaneously using the command below through any third party tool.


 msiexec /i BDRSuite_Delegation_Service_x_x_x_x_x.msi /qn BACKUPSERVERINFO="{Enter Backup Server IP Address/DNS Name}"

Where xxxxx is the BBA installer version. The latest version is _5602_U2 (v5.6.0.2 Update 2)


 msiexec /i BDRSuite_Delegation_Service_5_6_0_2_U2.msi /qn BACKUPSERVERINFO=


bash BDRSuite_Delegation_Service_5_6_0_2_U2_DBN.bin yes admin "/home/vembuintegrationservice" "{Enter Backup Server IP Address/DNS Name}"


 sudo sh BDRSuite_Delegation_Service_5_6_0_2_U2_IMac_arm64.bin "{Enter Backup Server IP Address/DNS Name}"

For detailed instructions on Bulk Installation, refer to User Guide.

Establishing Connection between the backup host and backup server:

BBA installed on each backup host will automatically connect to the backup server.

1.If the BBA on the backup host is successfully connected to the backup server, then the status will be shown as 'Idle’.

image description

2.If the backup host is not connected, then the status will be shown as 'BBA Not Connected'. In this case, ensure the following on the backup host:

Make sure BDRSuite Backup Agent(BBA) (runs with service name: BDRSuite Delegation Service) is installed.   

Make sure the ‘BDRSuite Delegation Service’ status is running.

3.BBA installed on backup host uses port 42005 to communicate with the BDRSuite Server. To check whether the port is open for communication between the backup host and backup server, open Command Prompt on the backup host and execute the following command.

 telnet [BDRSuite Server IP Address/DNS Name] [port]

If the port is not accessible, it can be due to the firewall settings. Make sure your firewall rules allow port 42005 to be open for communication.

4.If the connection to the backup host has still not been established, please check the logs on the location below for more information:

Backup Host:

  Log Location: <installation location>\Vembu\VembuIntegrationService\log\server.log

  Example: C:\Program Files\Vembu\VembuIntegrationService\log\server.log

BDRSuite Backup Server:

 Log Location: <installation location>\Vembu\VembuBDR\log\server.log

 Example: C:\Program Files\Vembu\VembuBDR\log\server.log

If the backup host still didn't establish connection to the BDRSuite Server, please contact our support team through vembu-support@vembu.com

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