Make sure the following prerequisites are met to automatically install BBA on the backup host (Windows machines).
BDRSuite Backup Agent (BBA) runs with the service name - BDRSuite Delegation Service (BDS) is a mandatory component for backup operations and is installed on the backup host
1. Access privilege for Microsoft Windows
Make sure the credential you use to add the Windows machines (Backup Host) for backup has any one of the following privileges:
- Administrator
- User with administrator privilege
Note: In Windows Workstations the built-in Administrator account is disabled by default. It is recommended to create a user account with administrator privileges on the Windows Workstations. This user account credential has to be used while adding the Windows workstation for backup.
2. Access privilege in the Backup Server
In the backup server, make sure the Windows service ‘BDRSuite Backup Server for Virtual Physical Workloads’ runs in an administrator user account.
- Press the ‘Win + R’ keys on your keyboard to open the Run window. Then, type ‘services.msc’ and click OK.
- Right-click on the service ‘BDRSuite Backup Server for Virtual Physical Workloads’ and then click ‘Properties’.
- Navigate to the ‘Logon’ tab. Click on the ‘This account’ radio button. Provide the administrator user privilege: username (Format: .\username) and password. Then click OK.
- Then stop and restart the service for updating the new logon.
3. Access to the folder - “Admin$” in the backup host (Windows)
Make sure the backup server has access to the “Admin$” folder of the backup host: Type \\IP Address of backup host\admin$ in ‘Run’ and click OK.
- a. If the UNC path is accessible, move to Prerequisite 4.
- b. If the UNC path is not accessible, perform the steps below:
Step 1: Add the below-mentioned Inbound rule in the backup host, to make sure your firewall doesn’t block the Windows Management Instrumentation function.
- Open Control Panel and navigate to System and Security -> Windows Firewall -> Advanced Settings.
- On the Windows Firewall with Advanced Security dialog box, click the ‘Inbound Rules’ option on the left.
- Under the Actions pane on the right, click ‘New Rule’.
- On the New Inbound Rule Wizard, choose the option ‘Predefined’ as Rule Type.
- Then, select the ‘Remote Service Management’ rule from the dropdown, and click ‘Next’.
- Rules under the selected type will be listed, proceed with the option ‘Enabled by Default’ and click Next.
- On the Action page, choose the option ‘Allow the Connection’ and then click ‘Finish’.
Step 2: Make sure the following services are running in the backup host:
- Press the ‘Win + R’ keys on your keyboard to open the 'Run' window. Then, type ‘services.msc’ and click OK.
- Check the services ‘Server Service’ and ‘Windows Remote Management (WS-management)’ and confirm if their status is running.
Once the above two steps are performed, in the backup server type ‘\\IP Address of backup host\admin$’ in 'Run' and click OK. If you can access the Admin$ share, proceed with the next step.
4. Access to Windows Management Instrumentation
Add the below-mentioned Inbound rule in the backup host, to make sure your firewall doesn’t block the remote connection.
- Open Control Panel and navigate to System and Security -> Windows Firewall -> Advanced Settings.
- On the Windows Firewall with Advanced Security dialog box, click the ‘Inbound Rules’ option on the left.
- Under the Actions pane on the right, click ‘New Rule’.
- On the New Inbound Rule Wizard, choose the option ‘Predefined’ as Rule Type.
- Then, select the ‘Windows Management Instrumentation’ Rule from the dropdown, and click ‘Next’.
- Rules under the selected type will be listed, proceed with the option 'Enabled by Default' and click Next.
- On the Action page, choose the option ‘Allow the Connection’ and then click Finish.
Make sure the following service is running in the backup host:
-> Press the ‘Win + R’ keys on your keyboard to open the 'Run' window. Then, type ‘services.msc’ and click OK.
-> Check the service ‘Windows Management Instrumentation’ and confirm if its status is running.
5. Access to Remote Registry
In the Windows backup host, press the ‘Win + R’ keys on your keyboard to open the 'Run' window. Then, type ‘services.msc’ and click OK
Check the service ‘Remote Registry’ and make sure its status is running.
6. WBEMTest Verification
Once the above-mentioned prerequisites are done, perform the WBEMTest to test remote connectivity to the backup host from the backup server.
- On the backup server, Press the ‘Win + R’ keys on your keyboard to open the 'Run' window. Then, type ‘wbemtest’ and click OK
- In the namespace field: Enter the following: \\IP Address of backup host\root\cimv2
- Under the credential section: Enter the Username and Password of the backup host and click ‘Connect’.
- If any error occurs on the WBEMTest, recheck the prerequisites.
Once the WBEMTest is successful, you can add the Windows machine for backup in the backup server.
