KB ID : 115122
Products :
Published : Dec. 13, 2019
Created : Dec. 13, 2019
Last Modified : Dec. 13, 2019

Problem:

When VMware backup configured using any proxy fails, the above error is thrown

Cause:

  • If the machine in which VMware Proxy agent is installed is rebooted/powered off
  • If service for the Proxy agent is stopped in the remote machine
  • If the status of the proxy service cannot be checked because of any other service failure

Solution:

1) Check if the Proxy installed machine has not been rebooted/powered off during backup job

2) Go to Services, check and start the VembuIntegrationService

3) In Services, check and start the Windows Management Instrumentation service

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