KB ID : 115118
Products :
Published : Sept. 13, 2019
Created : Sept. 13, 2019
Last Modified : Sept. 13, 2019

Cause:

The default trial period is 30 days for a newly installed backup server. Once the trial period expires, then the backups in the server will fail with the error:

Backup failed. Your trial period has expired. To resume backups, purchase required licenses from your portal account.

Solution:

Step 1: Register Vembu BDR Server with Vembu Portal (skip to Step 2 if you have registered already)

If you have not registered your server with Vembu Portal, follow the given steps:

  • Go to Management > License

  • Select Register and you will be redirected to Vembu Portal

  • Proceed to set up an account by entering the required details

  • Use the Portal Account to register your Vembu BDR Server

Step 2: Purchasing required licenses

Log in to your Portal Account and follow the given steps to buy a license:

  • Under the Buy tab, click on the Subscription License

  • Select the product, duration and the number of licenses you want to purchase

  • Make the payment with your added credit card or portal credits

  • Go to the License > Apply License and assign the licenses to your backup jobs

After applying the licenses, go to Vembu BDR Server and navigate to Management > License and click on Run License Check for the applied licenses to be immediately reflected in your server.

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