Steps to Correct Improper Uninstallation of BDRSite/BDRsuite OffsiteDR Server

Steps to Correct Improper Uninstallation of BDRSite/BDRsuite OffsiteDR Server

KB ID: 115104
Challenge:
Performing a thorough uninstallation of BDRSuite or OffsiteDR from the machine when improper uninstallation has occurred.
Steps to Correct Improper Uninstallation:
For Windows:
1. Ensure that the BDRSuite Server is stopped from the services.
2. Uninstall BDRSuite Server through “Control Panel → Programs and Features” on the machine.
3. After uninstallation, inspect for server-related entries in the installation location, services, and the Windows Registry.
4. If any server entries are found in the installation location, delete the installation folder `<vembubdr>` (or `<vembuoffistedr>`) from its location.
5. Check for server-related entries under Services using the following command in the command prompt:
sc delete servicename
   Example: 
 sc delete VembuBDR
6. In the Windows Registry (navigate to Run and type `Regedit`), remove server-related entries, and rename/remove the BDRRestart folder from the following location:
"HKEY_LOCAL_MACHINE >> SYSTEM >> CurrentControlSet >> Services >> BDRRestart"
7. Rename the folder named “sgstorage” present in the storage location.
8. After completing the above steps, restart the server (VembuBDR / VembuOffsiteDR) installed machine and proceed with a fresh installation if necessary.
For Linux:
1. Uninstall the BDRSuite server by executing the command `sh uninstall.sh` from the installation location in the terminal.
2. After uninstallation, delete the installation folder `<vembubdr>` (or `<vembuoffsitedr>`) from the installation location.