KB ID : 115078
Products :
Published : July 23, 2018
Created : July 23, 2018
Last Modified : July 23, 2018

Cause

  • VembuBDR will install VSSRequestor.exe inside guest VM for Windows\Appaware folder when the app aware option is enabled for the VM to perform ApplicationAware process inside the guest. If this executable file is deleted manually this issue will occur.

Solution

  • Do run the incremental for the backup job it will resolve the issue or run additional full for the backup job.

  • For the below-mentioned errors check whether you have configured app aware option under administrator user. If not, configure with administrator user.

    • While uploading AppawareVmwareGuestTool.exe to guest machine upload process fail.
    • The error occurred while trying to start \"AppawareVmwareGuestTool.exe\" in guest machine.
    • The error occurred while running VSSRequester.exe in guest machine.
    • Failed to download Writer Status File from guest machine.
    • Unknown Errors.
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