KB ID : 115074
Products :
Published : July 23, 2018
Created : July 23, 2018
Last Modified : July 23, 2018

Cause

  • VMware Tool service might be stopped/uninstalled/outdated in guest VM which is configured for backup schedule or VM is in the power-off state.

Solution

  • Kindly start the “VMware Tools” service in the guest VM. If the service (VMware Tools) does not exist, install\upgrade “VMware Tools” in the guest VM.
  • If the guest VM is in the power-off state, kindly power-on the guest VM machine.
edit retag flag offensive close merge delete