KB ID : 115070
Published : June 20, 2018
Created : June 20, 2018
Last Modified : Oct. 5, 2021

Cause

a) Due to an issue with the internet connectivity

b) Issue with the proxy server or its credentials

Solution:

a) Please make sure the BDR Backup Server/ Offsite DR Server has proper internet connectivity.

b) Registration failure with Vembu Portal in BDR & ODR servers due to Proxy settings

For BDR and ODR servers running version 5.0, Refer below:

  • Applies to version 5.0
  • Product: Vembu BDR Backup Server & Vembu Offsite DR Server

  • OS: Windows

    • From version 4.0, BDR and ODR servers have a dedicated page to access Proxy Settings.

    • Users can access the page by navigating to the following link post login to server:

      < machinename(or)machineIP>:6060/v/#/proxyUpdate

    • The user should Edit the existing details such as Proxy Name, Proxy Port, Proxy Username, and Proxy Password

image description

  • Once done providing the accurate details, proceed to Update it

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  • Now try registering the Vembu BDR Backup Server / Vembu Offsite DR Server with the Vembu Portal.

Note: If the BDR/ ODR server has direct access to the internet, then you can remove the "HTTP Proxy Server Settings"

If you are running an older version of the BDR / ODR Server such as BDR v3.9.1 and older, then upgrade the concerning server to the latest version and follow the above-mentioned steps.

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