Invalid Email Address in Email Configuration

Invalid Email Address in Email Configuration

KB ID: 115058  
Cause:
The issue arises when attempting to add SMTP server settings without providing SMTP server authentication information.
Solution:
This problem has been addressed, and the fix will be integrated into Vembu BDR Suite v3.9.0 release. For existing setups, follow the steps below:
1. Stop Vembu BDR/Vembu OffsiteDR Service.
2. Download the fix from the appropriate link based on your current version:
  1. If using Vembu BDR Suite v3.8 Update1 (Build No: 3802017102614) download the fix 
  2. If using Vembu BDR Suite v3.8 (Build No: 3802017072122), download the fix 
3. Navigate to: `<vembu_bdr vembu_offsitedr_installation_location="">/htmlgui/common/mailer`. Rename the "class.phpmailer.php" file to "class.phpmailer_ori.php" and replace it with the newly downloaded "class.phpmailer.php" file.
4. Navigate to: `<vembu_bdr vembu_offsitedr_installation_location="">/htmlgui/controller`. Rename the "services.js" file to "servicesori.js" and "controller.js" to "controllerori.js". Then replace these files with the newly downloaded "services.js" and "controller.js".
5. Restart Vembu BDR/Vembu OffsiteDR service.
6. Configure the email settings without selecting authentication.

    • Related Articles

    • Invalid Email Address Error in BDRSuite

      KB ID: 115055 Cause: The specified error occurs in the Email Configuration page (Management→Setting→Email Settings→Email Configuration) and Schedule Email Report (Reports→Backup Status Report→Schedule Email Report) in the following scenarios: 1. When ...
    • Verifying Email Configuration Settings

      KB ID: 102108 Cause The error may occur due to the following reasons: 1. When using a Google Workspace server as the SMTP server, the error could arise if the default configuration settings of the Gmail account block less secure applications. 2. ...
    • Email Address Already in Use: BDRSuite Community Forum & Knowledge Base

      KB ID: 700102 Issue: If you receive an error stating, "The entered email address is already in use for one of the accounts created in BDRSuite Community Forum, Knowledge Base, or other BDRSuite services," it means that the email address you provided ...
    • Configuring SMTP Settings for Email Reports

      KB ID: 115007 Challenge: Configure email settings to receive backup and restore reports in BDRSuite Solution: SMTP server settings are needed for setting up Email reports. Please login to your web console and go to Email Settings page to enable it. ...
    • Invalid PostgreSQL Executable Path or PostgreSQL Dump Executable Path

      KB ID: 132004 Problem: This error indicates that either the PostgreSQL Executable Path or PostgreSQL Dump Executable Path is invalid. It commonly occurs when incorrect details are entered during either the manual BDS agent installation or the ...