KB ID : 115032
Published : Sept. 13, 2016
Created : Sept. 13, 2016
Last Modified : July 6, 2017

Cause

The above issue usually occurs in any one of the following cases,

  • When Vembu Integration Service is not running or in disabled state on the Microsoft Windows Server\Hyper-V host machine.
  • When there is network disconnection between Microsoft Windows Server\Hyper-V host machine and Backup Server
  • When Vembu Integration Service has uninstalled manually from the Microsoft Windows Server\Hyper-V host machine.
  • When Microsoft Windows Server\Hyper-V host machine got shut down.

Solution

Make sure whether Vembu Integration Service is running on the Microsoft Windows Server\Hyper-V Host machine. For checking this, Goto -->Microsoft Windows Server\Hyper-V host machine, Click Start > Run > type services.msc and press ENTER. If Vembu Integration Service has stopped, try to start the service and check issue has been resolved.

If you still face any issue, please email us at vembu-support@vembu.com

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