Upgrading Hyper-V Integration Service for Hyper-V VMs
KB ID: 115031
Cause:
Issues may arise while assigning network details for recovered VMs from Hyper-V Backup if the Hyper-V Integration Service is not up-to-date.
Solution:
To ensure that the Guest VMs to be backed up have the latest version of Hyper-V Integration Service, follow these steps before configuring a backup job:1. Open the Hyper-V Guest VM Console.2. Navigate to the Menu Bar on the Virtual Machine Console.3. Click on the "Action" option in the Menu Bar.4. In the "Action" options, select the last action: "Insert Integration Services Setup Disk."5. A DVD drive will be inserted, and a prompt window will appear, asking to "Install Hyper-V Integration Services." Click on the "Install Hyper-V Integration Services" option.6. A prompt window will display the current version of Hyper-V Integration Services. If it is not up-to-date, click 'Yes' to upgrade the Integration Services to the latest version.7. If the current version is already up-to-date, the prompt window will show "This computer is already running the current version of Integration Services."Note: Starting from Windows Server 2016 (or Windows 10) onwards, Microsoft performs automatic updates of the Hyper-V integration components within the guest OS via Windows Update. After a successful Windows update, it is recommended to enable the 'Guest services' option for individual virtual machines that need to be backed up.
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