KB ID : 115027
Published : July 1, 2016
Created : July 1, 2016
Last Modified : April 3, 2018



This alert message is thrown while trying to add Microsoft Windows/Microsoft Hyper-V Server to the VembuBDR server.

Cause

  1. If the Vembu Integration Service port 42005 is used by some other process.
  2. If the remote registry service is not running in the Windows Server/Hyper-V host.
  3. If WMI(Windows Management Instrumentation) service is disabled at the BDR server side.

Solution

Solution 1: If the Vembu Integration Service port 42005 is used by some other process.

  • Open command prompt in the Microsoft Windows Server\Hyper-V host machine
  • Type the following command: netstat -ano|find “42005”
  • The result will be similar to following output: “TCP 0.0.0.0:42005 0.0.0.0:0 LISTENING 1772”
  • Note the PID from above output(in this case 1772) and verify which application is using it in "Task Manager".
  • If possible try changing port of that application (other than "42005") and try adding Microsoft Windows Server\Hyper-V server again.

Solution 2: If the remote registry service is not running in the Windows Server/Hyper-V host.

Refer KB-106002

Solution 3: When WMI(service display name: Windows Management Instrumentation, service name : winmgmt)service is disabled at the BDR server side.

To enable WMI service:

  • Open Windows services console via: run → type “Services.msc”
  • From services.msc, select Windows Management Instrumentation.
  • If the service is disabled, enable the service and start it.
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