KB ID : 115025
Published : May 6, 2016
Created : May 6, 2016
Last Modified : June 26, 2016

Cause

Vembu BDR and Vembu OffsiteDR Service will not be started if dokan driver initialization failed in Windows based Backup Servers.

Solution

Follow the below steps to overcome dokan driver initialization issue in Windows Backup Server machines.

Step 1 → Download the particular Windows update by clicking on the below link with respective to Windows Server versions and install it in the backup server machine.

Step 2→ Download the Microsoft 2015 Redistributable package from the below link and install it in the backup server machine - Click Here

Step 3→ Then restart backup server machine at your convenient time and check Vembu BDR Service is running fine.

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