KB ID : 111002
Published : Sept. 20, 2016
Created : Sept. 20, 2016
Last Modified : Sept. 20, 2016


'MSPST MS' service is not configured.


Kindly follow the below steps to resolve the issue.

  • Create a new user with sufficient rights through Active Directory Users and Computers.
  • Assign "Full Mailbox Access" permission to that new user.
  • Use this new account with full mailbox rights as Vembu NetworkBackup service's logon account and restart Vembu NetworkBackup service. Specify the display name of this account [and global catalog server name in case of Windows Server 2008 machines] in the configuration page that opens on clicking the link shown at the bottom of the tree view section and check if mailboxes are listed successfully.
  • Add the 'MSPST MS' service by modifying the MAPISVC.INF file. (NOTE: above 3 steps should resolve the issue in listing profile. However 'MSPST MS' service should be added in the MAPISVC.INF file to successfully backup the Exchange users mailbox).
edit retag flag offensive close merge delete