KB ID : 106001
Published : Jan. 19, 2018
Created : Jan. 19, 2018
Last Modified : April 3, 2018



This error occurs while adding Microsoft Windows Server\Hyper-V server to the remote machine when WinRM service or remote PowerShell is disabled in the remote machine.

Cause

  1. This issue occurs when the application is unable to fetch information from a WMI namespace or class.
  2. If the password of the Hyper-V host contains special characters like ‘ and “.

Solution

To resolve this issue, please follow the below steps:

  1. Make sure WinRM service is running on the BDR server host and Hyper-V host.
        

    To enable WinRM Service:

            
    • Open Windows services console via run → type “Services.msc”.
    • Search “Windows Remote Management (WS-Management)” service.
    • If the service is disabled, enable it and start the service.

  2. Make sure both the BDR server host and Hyper-V host are configured to receive remote PowerShell requests.
        

    To enable remote PowerShell:

            
    • Open PowerShell in the remote host machine.
    • Type the following command to enable Remote PowerShell:
    •          Enable-PSRemoting
    • Confirm the enabling process.
    • To Recheck Remote PowerShell is enabled or not, Enter the following command in PowerShell:
    •          Enter-PSSession
    • Enter your computer name or “localhost”.
    • If it returns nothing means Remote PowerShell is enabled.

  3. Use Wbemtest Utility to connect to the remote WMI namespace of the Hyper-V host
        

    Open Wbemtest Application on the server

            
    • Click on Connect.
    • On the namespace text box enter \\{HostIP}\root\cimv2 [eg - \\192.168.102.34\root\cimv2]
    • Enter Username, Password and click on Connect
    • In case of any error please fix that error and try pushing agent after that.
        
  4. Contact Vembu Support at vembu-support@vembu.com

Note: In case you are trying to push agent to the same local host , it is recommended to use localhost or 127.0..0.1 as Host name to push the agent.

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