KB ID : 105002
Products :
Published : March 29, 2016
Created : March 29, 2016
Last Modified : Oct. 1, 2018


VMware backups will show above error for any of the below reasons:

  • The vSphere Host login credentials if changed other than the one which is been entered during host credentials registration might cause this error.
  • The Guest machine configured from the host would have been removed \deleted.
  • If there is any difficulty in connecting with VMware vSphere Host.
  • It will also show during “Disk Level Restore” if the given target machine does not exist\available in the target Host location.


  • If host credentials have been changed, please edit the existing host credentials details available in the web console.
  • Check whether the Configured VM machine is available in the host.
  • Need to check whether the vSphere Host is in listening state.
  • Check whether the target machine is available in the host location.
  • Need to check whether the name of the target machine entered is same as the name in target location during disk level restore at the backup server.

Note: If the VM has been removed from the source and you want to exclude the same from the backup job. Then go to edit backup and save the configuration.

To edit backup jobs:

Go to VembuBDR server console -> Top menu Backup -> Click List jobs tab -> List of jobs -> Click edit icon of particular backup and without making any changes save the backup configuration.

Note: Old backed up data will be available in the backup server for future restore even after you remove the VM from the backup job.

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