KB ID : 104065
Products :
Published : May 24, 2019
Created : May 24, 2019
Last Modified : May 24, 2019


  • If the IP address of the guest VM could not be resolved or network connectivity to the guest machine could not be established
  • A connection to the WMI repositories of the guest machine could not be established.


Turn off the firewall in Guest VM


Configure guest VM Windows Firewall service to allow inbound remote administration connections:

1) Launch the Group Policy Object Editor snap-in (gpedit.msc) to edit the Group Policy object (GPO) that is used to manage the Windows Firewall settings in your organization.

2) Navigate to Computer Configuration -> Administrative Templates -> Network -> Network Connections -> Windows Firewall, and then open either Domain Profile or Standard Profile, depending on the profile which you want to configure.

3) Enable the following exception: "Allow inbound remote administration exception".

Now Check the WMI connectivity test between the Server Machine and Guest VM with wbemtest utility by the following steps:

  • Search for “wbemtest” application in search in Server Machine
  • Click on Connect
  • On the namespace text box enter:

     [eg - \\\root\cimv2]
  • Enter username, password and click on Connect.

  • In case of any error, retry pushing agent after fixing the error.
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