KB ID : 104029
Products :
Published : March 28, 2016
Created : March 28, 2016
Last Modified : June 26, 2016

Cause


The above error message will occur for the following cases:

  • This error would occur if the bitmap file has been deleted from the location, "C:\ProgramData \VembuHyperVCBTStore".
  • If the VembuCBT drivers gets corrupted.

Solution

  1. Open Command prompt with 'Run As Administrator' privilege.

  2. Go to the Vembu Integration Service installation location and reinstall the VembuCBT driver using the following commands,

    • VembuInstallationlocation\Drivers\HyperV>HyperVDriverUtil.exe -uninstall
    • VembuInstallationlocation\Drivers\HyperV>HyperVDriverUtil.exe -install
  3. After executing the above commands, type ‘fltmc’ and click ‘Enter’.It would list all the drivers and make sure VembuCBT is installed.

    VembuInstallationlocation\Drivers\HyperV>fltmc

  4. Since the VembuCBT driver is reinstalled, it's mandatory to run an additional full backup for all the backup jobs configured from that particular host.

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