Disk Info XML File Not Found for Virtual Machine in BDRSuite

Disk Info XML File Not Found for Virtual Machine in BDRSuite

KB ID: 104027
Cause:
This issue occurs rarely when the "BackupdiskInfoXml_full.xml" file is either manually deleted or inaccessible.
Solution:
To resolve this issue, it is recommended to perform the following steps:
1. Run Additional Full Backup:
Execute an additional full backup for the corresponding backup schedule.
2. Understanding BackupdiskInfoXml:
  1. The "BackupdiskInfoXml_full.xml" file contains crucial information about the source disk, including disk name, disk path, etc.
  2. This information is essential for accessing each incremental process and is created exclusively during a full backup.
Note: Running an additional full backup will recreate the "BackupdiskInfoXml_full.xml" file, resolving the issue of it being not found or inaccessible.

Following these steps should address the "Disk Info XML File Not Found" issue for the virtual machine in Vembu-VMBackup. If further assistance is needed, contact Vembu support for additional guidance.

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