Backup Time Window Ended - Schedule Your Backup for the Next Window

Backup Time Window Ended - Backup Scheduled for the Next Window

KB ID: 101012
Cause:
The "Backup Time Window Ended" error arises when the backup schedule is configured with the option "Don't run backups between these hours" in the BDRSuite client web console.
Solution:
To resolve the issue, follow these steps:
  1. Access the BDRSuite Client Web Console:

    • Open your web browser and enter the URL to access the BDRSuite Backup Server's Client Web Console.

  1. Navigate to the "List Jobs" Page:

    • After logging in to the Client Web Console, locate and click on the "List Jobs" page.

  1. Initiate Manual Backup:

    • In the "List Jobs" page, locate the specific backup job that encountered the "Backup Time Window Ended" error.

    • Click on the "Run Now" button associated with the affected backup job.

  1. Monitor Backup Progress:

    • Once the backup job is manually started, monitor its progress to ensure it completes successfully.

By running the backup manually, you ensure that the backup job is executed outside the restricted time window and avoid the "Backup Time Window Ended" error. Remember to adjust the backup schedule settings in the client web console as needed to prevent future occurrences of this issue.