santhavignesh's profile - activity

2015-11-20 19:07:27 -0500 answered a question Partial Backup issue.

Hi,

Normally the files will be skipped for multiple reasons. In order to resolve it, we have find the reason for skipping it. You can find the reason in the backup reports. You can click on the "View" icon to find the complete message. Please follow the message to fix the issue.

Regards, Santhan.

2015-10-19 19:20:47 -0500 answered a question Getting "Connection failure with server" error message.

Hi, It seems, you are facing the "Connections Failure with the server" frequently. There might be a connectivity issue between your client and Online Backup server frequently. We have checked the status of the backup from our end and it seems to be running fine till now. Please check the connectivity when the backup is failing.

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