akilesh's profile - activity

2019-11-25 02:12:35 -0600 answered a question Can't configure backup - getting "unable to connect the backup proxy" error

To analyze this issue further, please send the following details to our support team at vembu-support@vembu.com :

  1. The status of VIS Service before running backup in Windows Server.
  2. The result of the following command in the backup Server- telnet 'IPAddressOfWindowsHost' 42005
  3. The zip of the log folder from the backup server machine. You can find the log folder at < installation location >\vembu\vembuBDR\log. For example: C:\program files\vembu\vembuBDR\log
2019-11-20 05:57:30 -0600 answered a question windows backup restore to vmware host

Right now, initiating the P2V needs few manual steps and in any of our future releases, we plan to automate this process.

Steps to perform bare-metal restore to a physical machine is common across all backup software. You need the backup data as an image file or any proprietary format and the iso file to perform the bare metal restore.

So, you need to follow the given steps:

1) Create the Recovery CD

2) Download the backed up data into the VHD image file

3) Initiate bare-metal recovery

Just follow the above 3 steps to recover the backup data to a physical machine.

If you can give us the required information about Fast VM Recovery, we will be able to help you solve the problem.

2019-11-19 07:51:37 -0600 answered a question windows backup restore to vmware host

You can restore your backed-up physical machine as VM or a new physical machine using the following recovery options:

Quick VM Recovery:

Instantly restore the backed-up machine as a new VM on a target ESXi host. This is a temporary option targeted to reduce downtime.

Download:

a) Download your backup disk into flat.VMDK format and use this image file to migrate your Windows machine to VMware environment permanently

b) Perform bare metal recovery by downloading the backup data into VHD format and use Vembu Recovery CD to restore the data in another physical machine.

Regarding the boot issue, please send the following details to support team at vembu-support@vembu.com

  1. Backedup Windows machine OS version
  2. VMware environment details
  3. Was the boot successful once and then started rebooting every time?
  4. The zip of the log folder. You can find the log folder at < installation location >\vembu\vembuBDR\log. For Example: C:\program files\vembu\vembuBDR\log
2019-10-28 07:50:32 -0600 answered a question Failed backup vcenter

To analyze this further, please provide us the following details:

  1. ESXi version
  2. The OS of the VM(s) you are backing up
  3. Manual snapshot result

To check the result of the manual snapshot of the VM, follow the given steps:

  1. In the vSphere Client, select Snapshot by right-clicking on the required VM and click Take Snapshot.

  2. Disable Snapshot the virtual machine's memory check & enable the Quiesce guest file system (Needs VMware Tools installed).

  3. Click on Take snapshot and check whether it is successful.

If the manual snapshot fails, the issue is with VMware. If the snapshot works but the backups fail, then contact our support team at vembu-support@vembu.com.

2019-10-24 10:12:51 -0600 answered a question Failed backup vcenter

Our application stores the metadata information of virtual disks with .info file extension in < Installation_Directory >\plugin-data location by default for data processing. This file is small in size and the same will be transferred to the storage repository as backup completed.

This location can not be changed to any other location. To provide a solution for the backup failure, send us the screenshot of the exact error message.

2019-10-03 06:21:10 -0600 answered a question 10Vm Full Backup in Free Edition

Please try to reload the particular page once and then configure a full-featured backup job.

If the issue still persists, please contact our support team at vembu-support@vembu.com with the following details:

  1. Screenshot of exact error message
  2. Build Number of Vembu BDR Backup Server. You can find it by going 'Help(?)->About Us' page in the web console.
2019-09-11 04:50:34 -0600 answered a question Backup did not get scheduled at the expected schedule time

If you edit the existing backup job, until the next incremental schedule is run, the backup server will send Missed Backup Reports based on the previous schedule. After the incremental is run, you will not receive unnecessary missed schedule reports.

We will fix this in our next release.

2019-08-21 01:43:33 -0600 answered a question Do I need VMware vCenter server installed to use Vembu backup tool

To backup the virtual machines running on ESXi hosts, you don't need a vCenter Server. You can directly add ESXi hosts using the Hostname/IP Address and credentials in the Add VMware vSphere page and configure the backup job for the required virtual machines.

2019-07-12 05:55:13 -0600 answered a question what type of backup is Vembu VMWare backup task?

Vembu VMware Backup is a pure incremental backup. We use VMware's Change Block Tracking (CBT) mechanism to track the changes between the backup schedules and only these changed blocks are backed up. To efficiently store the backup data, we leverage our in-house file system called VembuHIVE for compression, block-level deduplication, processing (retention) and restoration.

2019-07-03 05:39:44 -0600 answered a question Question about Retention

During the retention process, we will merge the incremental and mark the non-unique blocks present in the older incremental schedule as deleted. And the same will get removed during the vacuum process (post-process run in the backend).

So, in your case when the 6th daily merged recovery point is created, the first daily merge recovery point should get removed from the storage.

Learn more about Retention in our User Guide.

I think it would better if you can send the screenshot of the expanded backup report and the log files to our support team at vembu-support@vembu.com to analyze the exact reason for the over-usage of your storage repository. Mention this community ticket in the subject.

You can find the log folder of the Vembu BDR Server on the backup server machine at < installation location >\vembu\vembuBDR\log.

You can find the Backup Report in the Backup tab-> List Jobs. Click on the report icon across the corresponding backup job and take a screenshot after expanding the latest incremental backup.

2019-06-19 08:09:15 -0600 answered a question Newly Created Job Keeps Getting Stuck

To analyze this issue further, send us the following details at vembu-support@vembu.com:

  1. OS details of the target Windows machine

  2. Let us know if the target machine and Vembu BDR Server are deployed in the same site

  3. Send us the screenshots of the backup progress window by running the backup job again and the latest report of the failed backup job.

    You can find the report under the 'Backup->List Jobs' page and click 'Report' icon against the particular backup job to see the remarks.

  4. Zip of Log folders of Vembu Integration Service and Vembu BDR Server

    You can find the log folder of the Vembu BDR Server on the backup server machine at < installation location >\vembu\vembuBDR\log.

    You can find the log folder of Vembu Integration Service in the target machine at < installation location >\vembu\VembuIntegrationService\log.

2019-06-12 05:21:32 -0600 answered a question Is it possible to configure backup status reports to show the status of each VM rather that the overall status of the entire job?

As of now, it is not possible to email VM status reports. We will take this as a feature request and based on the feasibility it will be included in future releases.

2019-06-11 05:42:44 -0600 received badge  Editor (source)
2019-06-11 05:41:13 -0600 answered a question Is it possible to configure backup status reports to show the status of each VM rather that the overall status of the entire job?

You can view the status of each backed up VM in the Reports tab -> VM Status page from Backup Server web console.

2019-06-10 08:38:02 -0600 answered a question Change of SGDatabase.sql file location

During installation, if you select C drive as your backup repository, and later change it to another drive, then the database will still get dumped in C drive while the backup data will be stored in the new location.

To change the dump location, contact our support at vembu-support@vembu.com and they will provide you with the required steps.

2019-06-03 06:43:13 -0600 answered a question Can't backup vm from vmware (vcenter or esxi) when is powered ON

Please refer to this KB article and try the given options to resolve the issue.

We request you to take a manual snapshot again, but this time with the following conditions:

  1. Snapshot the virtual machine's memory - Disabled
  2. Quiesce guest file system (Needs VMware Tools installed) - Enabled

If your manual snapshot fails, then the error is due to Quiescing issues in VMware. If your snapshot is successful under those conditions, get back to us at vembu-support@vembu.com to analyze the issue further.

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