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2018-02-25 00:29:19 -0500 asked a question Vembu BDR service stops and cannot login

We have Vembu BDR server 3.9.0 . The server starts up and then exits showing the error dialog to restart the service in 30 secs.

We can see multiple event logs with the below error

The Apache service named reported the following error:

[Sun Feb 25 10:07:02.460845 2018] [core:warn] [pid 4932:tid 456] AH00111: Config variable ${SRVROOT} is not defined .

Also this is there in the logs

Backup request failed with the error message 'Not enough license units'

Eventhough all our licenses are still active.

Currently the server is not in working state and the backups not happening.

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