Nivas's profile - activity

2020-01-06 09:33:26 -0600 answered a question BDR Free VMware Deduplication

The data reduction with Vembu applies to individual backup jobs, not as a whole. It is specific to the particular backup chain (full backup and incremental). If a new full backup gets scheduled, the older backup chain will reset and starts a new backup chain.

As per the design, a new folder gets created on the backup storage repository for every full backup, and the successive incremental will also get stored in the same folder.

Since you are using Vembu BDR Suite free edition, only the full backup will run on the selected backup interval, and that's the reason you are seeing a new folder created every day on the backup storage repository.

Vembu leverages variable-length inline deduplication. The data reduction rate depends on the size of the free RAM. Higher the size of free RAM, the higher the rate of data reduction.

2019-12-20 23:27:19 -0600 answered a question Restore job stuck at "Configuration Checked, Gathering files for restore"

For the Live Recovery of VMware VMs, there is an issue in the restore when the VMDI file is not properly updated. We have already identified the root of this issue and made a patch ready. You can contact our support at vembu-support@vembu.com and get this patch applied to your backup server.

However, this issue will be permanently fixed in the next update of the Vembu BDR Suite.

2019-12-01 01:15:41 -0600 answered a question BDR Free VMware Deduplication

Only the original size of the data(source data), which has been backed up is displayed the UI of the Vembu BDR Server. However, the data gets stored on the backup storage repository after compression and deduplication.

All your backup data will get stored in the sgstorage folder of the configured backup storage repository. If you go and check the properties of the sgstorage folder, you can find the actual space used by the backup data in the storage repository.

If it is a physical volume, you can find the sgstorage folder immediately after opening the configured drive. If it is a network volume, you have to navigate to the configured storage path to find the sgstorage folder.

2019-11-18 11:57:34 -0600 answered a question Some questions about vembu (enterprise) evaluating switching

You can find the answer to your questions inline below.

4) Where can I find those? Is there some documentation if you want to do some scripting on your own?

The documentation will be sent to your registered email ID.

5) Is it possible to test/trial BDR360 too?

Yes, you can test the Vembu BDR360 during the trial period. Refer to the Vembu BDR360 User Guide for more information.

6) So if I understand you correctly I only have to update the Offsite Server in my DC manually and all the servers at the customer locations as well as the agents are update automatically afterwards?

Whenever a new version of Vembu BDR Server is released, you need to manually update the Vembu BDR Server and Vembu OffsiteDR server by performing the on-top installation. You can automatically update all the client agents directly from the Vembu BDR Backup Server by navigating to Settings > Updates > Add Builds and adding the latest client builds.

7) Okay, but it can be configured in a way that if the device is outside of the LAN it backups over WAN to the customer location, correct?

In this case, we recommend you to use a VPN. When the laptops are inside the local network, the data will be sent over LAN. When the laptops are outside the LAN, the data will be sent over WAN

8) Is it possible to use S3 compatible storage (e.g. Wasabi) as (offsite) storage?

As of now, you cannot directly use the S3 compatible storage for offsite. However, you can use the AWS S3 to store the backup data through the AWS storage gateway. AWS S3 storage gateway documentation will be sent to your registered Email ID.

9) How can I get the Hyper-V image of Vembu BDR for testing?

Hyper-V virtual appliances download links will be sent to your registered Email ID.

2019-11-17 03:04:33 -0600 answered a question Some questions about vembu (enterprise) evaluating switching

You can install the Vembu BDR Server on the customer site to take a local backup and then replicate the copy of the backup data to the Vembu Offsite DR server installed in your datacenter.

You can find the answer to your questions inline below.

1) Is GFS possible without forced full backups? So can I have e.g. 10 yearly backups which are all still incremental?

Yes, the GFS retention is possible without forced full backups and you can have the incremental backups for 10 years and even more.

2) Is vembu using reverse incremental forever or incremental forever? If the latter how long does it take to recover the newest backup in a long chain?

Vembu is using Advanced Reverse Incremental, with which all incremental restore points are virtually available as full backup without occupying any additional storage in your storage repository. You can almost instantly restore the backup data from any of the restore points using our recovery options such as Quick VM Recovery, File-level Recovery, and Disk Management Mount.

3) Is automated screenshot verification possible?

Yes, Vembu will perform 3 tier verification for all the image-based backups such as Data Integrity Check, Mount Check, and Boot Check(The recent restore point will be booted, and the screenshot of the boot screen will be captured to confirm the recoverability).

4) Is a scripted/automated installation of the windows physical backup agents possible?

Yes, we provide custom scripts to automate the installation of Vembu agents.

5) Is there a centralized and multi-tenant management and monitoring console available?

Yes, using Vembu BDR360, you can monitor all the activities of BDR backup servers deployed anywhere from the centralized web console.

6) Is it possible to update the BDR suite as well as the agents automatically and/or through a centralized console?

Yes, BDR backup servers and agents can be automatically upgraded to the latest version. Since you would like to host Vembu OffsiteDR in your data center, you need to manually upgrade the OffsiteDR server by performing the on-top installation. Then the BDR backup servers deployed in your customer location and the Vembu agents connected to that BDR backup servers can be automatically upgraded.

7) Is there a solution for laptops that aren't in the LAN very often? Is it possible to configure that the backups go directly to the offsite location if the BDR server isn't reachable?

You can send the backup data from the client agent installed on the laptops to the backup server through WAN(internet) if the laptops will not be available over LAN all the time.

As per the current design, the data will be first sent to the Vembu BDR server and then it will be sent to the Offsite DR server. The backup data cannot be directly sent to Offsite DR if the BDR server isn't reachable.

2019-11-13 00:26:10 -0600 answered a question Fail to add windows machine due to service running as a local account

Thanks for the update. We will update that KB article shortly.

2019-11-12 11:04:59 -0600 answered a question Authentication failure while backing up to the server

The file & application backups are free for workstation operating systems. If you want to backup a server operating system, then you need to purchase a separate license.

From the error message and backup log, it seems you are getting a different error message for the actual error. We will check this internally and fix it in the upcoming releases of vembu.

2019-11-12 06:59:55 -0600 answered a question Authentication failure while backing up to the server

To analyze this further, send the log folders of Vembu NetworkBackup client and Vembu BDR Serveras a ZIP file to vembu-support@vembu.com. Our support engineers will analyze the log files and get back to you with the solution.

You can find the log folder of Vembu NetworkBackup client on the client machine at < installation Location >\Vembu\VembuNetworkBackup\log

For example: C:\program files\vembu\VembuNetworkBackup\log

You can find the log folder of Vembu BDR Server on the backup server machine at < installation Location >\vembu\vembuBDR\log

For example: C:\program files\vembu\vembuBDR\log
2019-11-11 04:06:36 -0600 answered a question server registration on isolated network

Right now, it is not possible to setup Vembu OffsiteDR without registering the Vembu BDR Server to the Vembu Portal.

If you cannot access the Vembu portal from your network, you can make use of the Vembu's Offline licensing method. However, you'd need to connect your Vembu BDR server to the Vembu portal at least once to enable offline licensing.

One of our sales engineers will get in touch with you through the registered email and assist you with the offline licensing.

2019-11-08 07:53:55 -0600 answered a question Fail to add windows machine due to service running as a local account

If you would like to configure the image-level backup for your Windows Servers or Hyper-V VMs from the Vembu BDR Server, then the Vembu Integration Service needs to be installed on the target Windows Server or Hyper-V host. To install the Vembu Integration Service on the target Windows Server or Hyper-V host from the Vembu BDR Backup Server, the VembuBDR service should be logged on with the administrator account or with the user having administrator privileges.

In case, if you are configuring the Hyper-V backup using Vembu VMBackup client, then the Vembu VMBackup Client service should be logged on with the administrator account or with the user having administrator privileges.

Also, make sure you are providing the administrator credentials of the Windows Server or Hyper-V host to install the Vembu Integration Service on the Windows Server or Hyper-V host respectively.

2019-10-13 23:41:14 -0600 answered a question BDR Services wont start

One of our support engineers is already in touch with you through the registered email and requested remote access to the target machine. Please provide us with the necessary access & logs to resolve the issue at earliest.

2019-10-07 06:09:52 -0600 answered a question Delete of existing backup Microsoft Windows host not possible

Before deleting the host from the backup server, you need to delete all the backup jobs associated with that particular host.

On your Vembu BDR Server navigate to Backup > List Jobs. Delete all the backup jobs associated with the host you are trying to remove and delete the host from the backup server.

2019-10-01 09:41:02 -0600 answered a question How can i get free edition authorization certificate?

For any kind of authorization certificate, contact our sales team at vembu-sales@vembu.com

2019-09-25 12:23:39 -0600 answered a question Recover backup from a new Vembu Free Edition installation

If you have the backup data (sgstorage folder) of the previous installation of Vembu, you can rebuild the Vembu BDR Server and then you can restore your VMware virtual machines.

Refer the following KB article to rebuild the Vembu BDR Server using the backup data from an older installation.

KB ID: 115063 - Rebuilding Vembu BDR v3.7 and above (Server Running PostgreSQL)

2019-09-25 10:23:27 -0600 answered a question Authentication failure while backup

If you have reinstalled client agent with the same name, you need to delete the existing client entry from the Vembu BDR backup server before configuring the backups.

To delete the existing client entry from the backup server, log in to your Vembu BDR server web console and navigate to Management > Clients.

Check whether the client name already exists in the backup server. If yes, then delete the existing client entry using the "Delete" option and re-run the backup job.

2019-09-23 12:56:44 -0600 answered a question Purchasing Hybrid Cloud Space

As a reseller, you can directly purchase the cloud storage plan for your reseller account. Your account manager will get in touch with you through the registered email and assist you in purchasing the cloud storage.

2019-09-16 10:12:12 -0600 answered a question ERROR: Dump Failed in Client - Hyper-V Backup

From the log, we suspect there is an error in executing the PowerShell queries to initiate the backup job. Refer to the KB article(104056): Error While Executing Powershell Queries to enable the PSRemoting and start the Windows Remote Management Service(WinRM) in the target host, and then try running the backup job.

Also, make sure you have installed the Hyper-V module for Windows PowerShell in the target host.

Steps to install the Hyper-V module for Windows PowerShell in the target host.

  1. Go to the target host and open Programs and Features, then click Turn Windows features on or off.
  2. In the Windows Features dialog, select the checkbox "Hyper-V Module for Windows PowerShell" and install it.
2019-09-15 11:33:18 -0600 answered a question disaster recovery

We have checked with our portal team, it seems your Vembu Cloud is already in an active state. Make sure your Vembu BDR server is having an internet connection to access the Vembu Cloud.

However, to analyze more on this issue, we have created a support ticket for you. Our support engineers will be in touch with you through the registered email and help in resolving this issue at earliest.

2019-09-13 01:50:45 -0600 answered a question Error when restoring

Last time you have contacted our support with the logs, but to analyze the more on the issue, we requested for remote access. As you were not able to provide remote access to the target machine at that time, the support ticket was closed.

Since you are facing the same issue, we have created a support ticket for you from our side. One of our support engineers will get in touch with you through the registered email and help in resolving this issue at earliest.

Once the issue gets resolved, we will update the solution here.

2019-09-12 13:32:21 -0600 answered a question wasabi backup location

Right now setting up wasabi storage for backup data archival is not supported. Integration with wasabi cloud is already in our roadmap, and it will be available in the upcoming releases.

2019-09-04 09:19:44 -0600 answered a question Deleted Jobs License Error

As per the free edition design, you can configure only one full-featured backup job with a maximum of 3 VMs in it. However, you can configure any number of limited feature backup jobs from your backup server.

But from your portal account, it seems you have configured 2 full-featured backup jobs and that is the reason why the initial backup job is fine and the other full-featured jobs are failing

We suggest you delete the other full-featured backup jobs and add the VMs you want to backup to the initially created full-featured backup job by editing it.

2019-08-07 10:31:27 -0600 answered a question Is it possible to have a rotation backup using usb drives?

Create a support ticket by dropping a mail to vembu-support@vembu.com. Our support engineers will help you in restoring the data from the backup.

2019-08-05 06:18:34 -0600 answered a question Is it possible to have a rotation backup using usb drives?

It is still in the development phase. You can expect this feature to be available by the end of 2019 or early 2020.

2019-08-03 11:03:28 -0600 answered a question Quick Restoring Vmware VM from incremental backup error

We have identified the random occurrence of this issue in Vembu BDR Server v4.0.1 while performing the Quick VM Restore from the latest incremental recovery point. We have identified the root cause and fixed this issue, and it will be generally available from upcoming releases of vembu.

If you can contact our support team at vembu-support@vembu.com, they will provide you with the fix for version 4.0.1.

2019-07-18 03:15:17 -0600 answered a question Does replication data go through backup server?

During the VM Replication, the data is transferred from one ESXi host to another through Vembu BDR Server.

By default, you can run up to 5 backup and replication jobs at a time. Approximately 500 MB of RAM is required for a backup/replication job.

If you have configured the backups through Vembu VMBackup client, the replication data will get transferred between the ESXi hosts through VMBackup client, not through the Vembu BDR Server.

2019-07-11 03:26:39 -0600 answered a question Upgrade Network Backup Clients 3.9 to 4.0

You can automatically upgrade the Vembu NetworkBackup client from v3.9 to v4.0 by following the below steps.

  1. Download the appropriate version of Vembu NetorkBackup client installer and its XML file based on your operating system from the Software Upgrade Guide.

  2. Copy both the installer and XML file of the client to the same folder in your Vembu BDR Server machine.

  3. Login to Vembu BDR Backup Server web console and navigate to Settings > Updates > Add Builds and specify the folder where files are copied and click on List Build File(s).

  4. Once the available builds are listed, select the checkbox alongside respective build you wish to update and click on Add Build File(s).

Every one hour the clients will check the backup server for the latest updates. Once the new builds are available, clients will be automatically upgraded to the latest version. Refer the Upgrade your Vembu Client Agent section of Software Upgrade Guide for more details.

2019-07-09 12:06:38 -0600 answered a question How to add NFS and SMBs to storage bkp?

To add an NFS storage to your Vembu BDR Server, Open the SGConfiguration.conf file and change the value of 'DisableDiskUtil' to 2. (Previously, it is like DisableDiskUtil="0", change it to DisableDiskUtil="2")

You can find the SGConfiguration.conf file of the Vembu BDR Server at the < installation location >\Vembu\VembuBDR\conf\.

After changing the value, save the SGConfiguration.conf file and stop the VembuBDR service by executing " sh stopVembuBDR.sh " command from your installation location, and then start the service by executing " sh startVembuBDR.sh ".

Now, you can add your NFS storage to the storage pool.

2019-07-01 05:06:40 -0600 answered a question location of backupd data

As per the design, a sgstorage folder will be created under all volumes configured under the storage pool. If you have configured more than one volume in a storage pool, the data will be written in volume 1 first followed by volume 2 after volume 1 gets filled.

If this is the case, we suspect that you might be seeing the sgstorage folder in wrong volume i.e volume 2.

Open and check the sgstorage folder in the 1st volume of your storage pool, and you can find the backup data inside.

In your backup server, go to Management > Storage Pool, and edit the storage pool to find the order of the configured volumes.

In addition to this, we recommend you to perform any one of the Recovery Options from UI to verify the backup data is recoverable.

2019-06-24 12:05:13 -0600 answered a question Orphaned job schedule, License question

You might be getting the "Missed Backup Schedule" emails for the deleted job if the entries related to the deleted backup job was not properly removed from the database.

And regarding the Over-Consumption message, we checked it on our portal, it seems everything is going fine, and your backups are in the active state.

However, to analyze more on this, send the following details to vembu-support@vembu.com, and our support engineers will help you in removing the entries related to the deleted backup job from the database.

  1. Screenshot of the "Missed Backup Schedule" mail

  2. Log folder of Vembu BDR Server as a ZIP file

You can find the log folder of Vembu BDR Server on the backup server machine at < installation Location >\vembu\vembuBDR\log

2019-06-23 12:48:56 -0600 answered a question How do I restore a backup from the vmdi file?

If you have backup data and database file in an external drive or any other storage medium, then you can restore the data from it. Create a support ticket by dropping a mail to vembu-support@vembu.com, one of our support engineers will help you in restoring the data from the backup.

2019-06-20 00:47:28 -0600 answered a question Previous version downloads

You can find the links to download the previous version of Vembu BDR installers in the Software Upgrade Guide. Follow the below-mentioned upgrade path while upgrading from v3.7 to the latest version.

Upgrade path: v3.7 > v3.8 > v3.9.1 > v4.0 > v4.0.1

2019-06-14 10:02:37 -0600 answered a question The vembu server hurt me.

From your portal account, it seems you are backing up your VMware VMs and Windows Servers.

Click here, if you want to restore your VMware VMs.

Click here, if you want to restore your Windows Servers.

In case, if your backup server got crashed, you can rebuild it using the backup data. Click here to know more on rebuilding the Vembu BDR Server from the backup data.

2019-06-08 01:57:22 -0600 answered a question Does Vembu support local disk as target path?

As per the design, you cannot have a local copy of backup data on the client side. The clients will send the backup data to the backup server, where the data gets stored on the configured backup storage repository of the server. In this case, the remote client doesn't need to have access to the NAS or shared drive, as the Vembu BDR Server writes the data on NAS drive.

2019-05-31 04:37:29 -0600 answered a question Full Backup Failed

To analyze this issue further, send the log folders of Vembu BDR Serveras a ZIP to vembu-support@vembu.com. One of our support engineers will analyze the log and get back to you shortly.

You can find the log folder of Vembu BDR Server at < installation Location >\vembu\vembuBDR\log

2019-05-31 01:13:06 -0600 answered a question Unable to backup entire VM using Hyper-V Agent

It was already mentioned in our edition comparison document (Hyper-V Backup section > Management > DIstributed Vembu VMBackup agents).

Yes, you can use your SMB volume as a backup storage repository. Refer to the Storage Repository Setup for more details.

2019-05-30 02:09:00 -0600 answered a question over consumption

We checked the details in our portal, and it seems some of your hosts are unlicensed. We suspect some of the VMs from the licensed host has moved to the unlicensed hosts, due to this the backups are failing with the error message over consumption.

If it is a High Availability cluster, we recommend you to license all the hosts.

2019-05-29 08:18:22 -0600 answered a question Unable to backup entire VM using Hyper-V Agent

As per the design of Free Edition, you cannot backup Hyper-V VMs to a Linux based Backup server using a distributed client (Vembu VMBackup client).

If you would like to backup your Hyper-V VMs using free edition, we recommend you to install Vembu BDR Server on a windows machine and configure the backup directly from the backup server.

2019-05-28 08:42:35 -0600 answered a question Recovery-CD doesn't start on my Hyper-v 2016 Host, why ?

We have recently updated the latest build of Vembu Recovery CD on our website. Download the latest build and try installing on your Hyper-V host.

2019-05-27 09:48:36 -0600 answered a question Is it possible to have a rotation backup using usb drives?

The basic functionalities of disk rotation will be available in all the editions of Vembu BDR Suite. However, more details on this will be updated later in this thread once the feature is released.

2019-05-24 01:32:20 -0600 answered a question Restores failing

The above errors will come due to any one of the following reasons:

  1. The configuration file of the backup VM might be corrupted.
  2. vSphere object (i.e.Resource pool) mismatch between source & destination ESXi server.

To analyze this case further send the following details to vembu-support@vembu.com

  1. Was the Live Recovery performed directly by selecting ESXi or selecting the ESXi through vCenter?
  2. Version details of both source and destination ESXi host
  3. Log folder of Vembu BDR Server

You can find the log folder of Vembu BDR Server on the backup server machine at < installation Location >\vembu\vembuBDR\log

2019-05-23 06:34:30 -0600 answered a question Recovery only showing a few dates

We tried to edit the retention policy from the List Jobs page of a free edition server, and it is working fine in our environment. We suspect this might happen in your environment due to intermediate issue in the browser cache.

Try editing the backup job in a different browser or after clearing the cache.

2019-05-22 20:17:22 -0600 answered a question Error while fetching the VM license details

To analyze this issue further, send the following information to vembu-support@vembu.com.

  1. How you configured the backup for the particular VMs (Host level or VM Level)
  2. View page screenshot of the respective backup job
  3. Log folder of Vembu BDR Server & Vembu Integration Service as a ZIP file.

You can find the log folder of Vembu BDR Server on the backup server machine at < installation Location >\vembu\vembuBDR\log

You can find the log folder of Vembu Integration service on the Hyper-V host at < installation Location >\Vembu\VembuIntegrationService\log

2019-05-21 03:04:46 -0600 answered a question Recovery only showing a few dates

From the attached screenshot,

Mon 29 Apr 2019 18:29:40 - Full backup recovery point

Tue 14 May 2019 22:00:10 - Synthetic merge recovery point

Wed 15 May 2019 22:00:09 (d) - Daily recovery point

Thu 16 May 2019 22:00:10 (d) - Daily recovery point

Fri 17 May 2019 22:00:09 (d) - Daily recovery point

As per the design, the recovery points of the daily backups are marked for retention (with letter d in the suffix) on every third day. When the retention count exceeds the set policy, it will be added to the synthetic merge recovery point.

The last 2 recovery points are marked for retention and after the successful backup on 20 May, then the older restore points will be merged to meet your retention policy. The process will continue for successive days.

Refer Basic Retention workflow for more details.

If you want to restore from every daily backup that happens after the full backup, edit the backup job and disable the retention.

2019-05-20 11:36:34 -0600 answered a question BDR Server Seed Migration From 3.5

For the cases like you have mentioned, I always recommend you to install the latest version of Vembu BDR Server on a new machine and configure the backups. After the retention period, you can uninstall the Vembu BDR Server and delete the backup data.

If you are planning to install the latest version of Vembu BDR Server on the same machine, proceed with the following steps.

  1. As you are currently using Vembu BDR Server v3.5(installed with MySQL & MongoDB), I suggest you uninstall the Vembu BDR Server leaving the MySQL & MongoDB untouched.

  2. After uninstalling the Vembu BDR Server, stop the MySQL & MongoDB from services.msc and disable autostart for both.

  3. After uninstalling Vembu BDR Server, your sgstorage folder containing the backup data will be renamed with a timestamp appending to it. Make sure you are not deleting any of the files and folder from the sgstorage folder.

  4. Install the latest version of Vembu BDR Server by downloading the setup from here and configure backups for your environment.

If anything goes wrong in the next 14 days, you can restore the data from the older backup data. If everything is smooth, you can delete the older backup data and uninstall the MySQL & MongoDB after 14 days.

2019-05-18 13:44:45 -0600 answered a question Recovery only showing a few dates

To analyze more on this, attach the following screenshots in the same thread.

  1. View page of the respective backup job with Schedule Details & Retention Configurations expanded (Backup > List Jobs > More > View).
  2. Expanded Restore Points of the respective backup job.
2019-05-17 10:17:06 -0600 answered a question Recovery from VDH

A new build of Vembu Recovery CD is updated on our website. Download the latest build and try to restore the backup data.

2019-05-17 05:08:47 -0600 answered a question File backup restore doesn't show files/folders tree

We have reproduced the same issue in our environment, and it is specific to Ubuntu 18.04. 

We are working on resolving this issue. Once resolved, our support team will send the steps to fix this issue to your registered email ID.

2019-05-15 08:37:18 -0600 answered a question i cant configure/schedule backup jobs on free edition mode

@vic

The content you had posted (edition comparison screenshot) belongs to Vembu ImageBackup (Windows Server Backup). You can backup the entire disk or selected volumes at image level using the free edition of Vembu ImageBackup.

But the above discussion was about the Vembu NetworkBackup (File & Application level backup). It is free for desktop operating systems (workstations), but you need a license to backup the files & folders from server operating systems.

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