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2020-08-25 07:35:30 -0600 asked a question Cannot add Windows workstations

Hi,

I had to rebuild my server and now I can't re-add my old workstations, i have removed the client off the old workstations but still having problems

Service latest version running in Enhanced free mode Workstations are Windows 10, one 1909 and one 2004

When adding new workstation the following error is generated

Error 117008: Unable to connect to the Vembu Integration Service in the target host intelnuc. Check network connection status between the Vembu BDR Backup server and the target host intelnuc. Aug 25 2020 8:40 PM

I have followed allthe trouble shooting in this KB Article https://www.vembu.com/support/knowled... and both machine pass both the \\admin$ and WBEMTEst tests

The error in the log files is

25-08-20 22:19:50 [8724] [I] [ HostOperations::IsServiceRunningInLocalAccount] Going to Check if Service is Running with Necessary Permissions to Install/Delete/Edit AgentInfo 25-08-20 22:19:50 [8724] [I] [ HostOperations::IsServiceRunningInLocalAccount] LogOnUser Name : ronald 25-08-20 22:19:50 [8724] [I] [ HostOperations::IsServiceRunningInLocalAccount] Is Service Running with Neccesary Admin Previldege : 1 : [ 1->Admin, 0->Local]
25-08-20 22:19:50 [8724] [I] [ HostOperations::AddBMRHost] BMR Host Installation details : 0 :: 0 25-08-20 22:19:50 [8724] [I] [ HostOperations::AddBMRHost] BMR Host already installed status 0 25-08-20 22:19:50 [8724] [I] [ HostOperations::VerifyUserCredentials] Going to check if the User Credentials are Valid : intelnuc : .\ronald 25-08-20 22:19:50 [8724] [I] [ HostOperations::VerifyUserCredentials] For the Host : intelnuc : .\ronald : IsLocalMachine : 0 : [0->Remote Machine 1->Local Machine] 25-08-20 22:19:50 [8724] [I] [ HostOperations::PerformUNCPathVerification] Going to check if the UNC path can be accessed : intelnuc : .\ronald 25-08-20 22:19:50 [8724] [I] [ RemoteNetShareUtil::CheckAndAddNetworkResource] Request recieved for adding Connection to resource\intelnuc\admin$ 25-08-20 22:20:06 [8724] [E] [ RemoteNetShareUtil::AddNetworkResource] A Connection to Resource Could Not be Established , Error Status :53:szResourcePath:\intelnuc\admin$ [WindowsNetShareUtil.cpp:100] 25-08-20 22:20:06 [8724] [E] [ HostOperations::SetErrorForAgentInstaller] Error Code Set For Host Operation : 117008 :errorString: Unable to connect the remote server. Please check network connection status.:::operationStatus:::0 [AgentInstaller.cpp:141] 25-08-20 22:20:06 [8724] [I] [ HostOperations::PerformUNCPathVerification] UNC Path Validation status for the host : intelnuc : 0 : [0->Failure 1->Success] :: 53 25-08-20 22:20:06 [8724] [I] [ HostOperations::VerifyUserCredentials] User Info Validation status for the host : intelnuc : 0 : [0->Failure 1->Success] 25-08-20 22:20:06 [8724] [I] [ HostOperations::AddBMRHost] BMR userInfoValidation Status : 0 25-08-20 22:20:06 [8724] [I] [ HostOperations::AddBMRHost] BMR host Validation Status : 0 25-08-20 22:20:06 [8724] [I] [ HostOperations::PerformAgentOperation] HostOperation Ends for the host :intelnuc 25-08-20 22:20:11 [8724] [I] [ UserConfiguration::SetVmWareConfigurationSettings] ============================================== [ Agent Installation Log Ended ]

And although it shows an error it show success for user and UNC validation!!

I have checked and double checked all firewall rules... this was working perfect yesterday, all I've done is reinstall the server, I'm presuming there is some legacy settings on the workstation and they think they are stil connected to the old server but I can't see it anywhere

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