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2020-06-03 18:42:56 -0500 answered a question Upgrade 4.0.2 to 4.2.0 breaks backup retention & CBT in free license version

Here is the latest answer from the support:

  1. Changed Block Tracking (CBT) based incremental backup is not supported in Vembu Free Edition issue

Ans: As we checked the details in our local environment, we noticed that it is a minor UI issue. Hence, we request you to check whether the incremental schedule for the backup job is running or not and update us on the results.

  1. Need to restart BDR and System to configure full-featured job

Ans: We suspect that the old backup job entry was not deleted from the portal and that's the reason the backup creation wizard opened right away. Once the run license check is done the old backup jobs entry was removed and after that, you are able to create the full-featured backup job.

  1. Trial Period expired alert comes post-upgrade

Ans: We are unable to reproduce the reported issue in our local environment hence we will check the details internally with our product team and update you with a suitable solution.

And here is my answer:

About Point1: You`re right - It really seems to be an UI Problem. I waited for the first full job, and after that the program really went to incremental CBT backups, however the message appears.

About Point2: If I do a license check after a job delete, the selector what kind of backup job I want to create appears without reboot/service restart.

About Point3: Seems to be an UI problem too - message does not impact the BDR functions.

So thank you again - you can close the ticket. Best regards and stay healthy ...

2020-06-03 18:35:01 -0500 received badge  Famous Question (source)
2020-06-01 19:18:56 -0500 answered a question Upgrade 4.0.2 to 4.2.0 breaks backup retention & CBT in free license version

Hello,

tried all steps without success. I also have an open ticket with your support and attached the logfiles there. As soon as I know more I will report back here so the community can contribute. Two failure symphons I also noticed so far:

After license check there always stays the message "Your trial has expired. Purchase the license or switch to Free Edition to continue using Vembu BDR Suite." Second - After I delete my only backup job and try to create a new one, I have to restart the system or the VembuBDR service to get the selection for fully or limited backup job. Otherwise the backup creation wizard starts right away.

Perhaps this symphons helps other members with the same problems to identify the issue too.

Best regards

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2020-06-01 02:41:11 -0500 answered a question Upgrade 4.0.2 to 4.2.0 breaks backup retention & CBT in free license version

so - after a chat with the support I deleted the backup - restarted the system - and after that I was able to create a full featured backup job (that option did not appear after first deletion of the migrated job). Nevertheless after creation of the new backup the error "Changed Block Tracking (CBT) based incremental backup is not supported in Vembu Free Edition. So, it will schedule the full backup immediately. Do you want to proceed?" still occure :(

So the retention problem seems to be solved but CBT as needed feature still not works.

Please advise ... Thank you.

2020-06-01 02:02:39 -0500 received badge  Editor (source)
2020-06-01 02:01:17 -0500 asked a question Upgrade 4.0.2 to 4.2.0 breaks backup retention & CBT in free license version

Hello,

i`ve just updated from version 4.0.2 to 4.2.0 with free license. After that my backup job was broken because the software said I only allowed to make full backups with no CBT. We only backup one hyperv box in one backup job. Daily Backups at 9pm and Monthly Backups on every third Sunday at 12am with 3 full backups max.

So I deleted the only backup job with all backups in it and created a new one to be sure. But same situation. Backup retention is still locked with a red forbidden sign. What should I do?

Still there is the other problem that the software post the following message if I try to do a backup:

Changed Block Tracking (CBT) based incremental backup is not supported in Vembu Free Edition. So, it will schedule the full backup immediately. Do you want to proceed?

In 4.0.2 everything worked fine - what the heck?

Please advise ... Thank you.

Best regards ...

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