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2017-03-22 07:40:48 -0500 commented answer Error while getting/Inserting client token::Error in inserting client uuid into DB

Thank you I will email them. I am definitely looking at server console as I can list all of the multiple clients I have backing up to that box.

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2017-03-22 04:12:48 -0500 commented answer Error while getting/Inserting client token::Error in inserting client uuid into DB

Thank you for the quick reply :-) I have previously tried to uninstall the client and deleted the client configuration files and that does allow me to change the client ID back to original. However I still get "VMBackup ID exists" Also, I don't seem to have the "Server Management" option. My user is admin and does have full permissions. I'm not allowed to upload pictures but in my screenshot you can see the option is not there. :-(

2017-03-22 03:29:51 -0500 asked a question Error while getting/Inserting client token::Error in inserting client uuid into DB

I have a similar problem to this question: https://www.vembu.com/community/quest...

I have followed the steps from that question and still can't initiate a backup. I'm backing up to a Vembu BDR server running on Ubuntu from a Windows server 2012 using the Hyper-V plugin. I had set up the client initially with the ID "HVHOST" and after a reinstall of my server I tried to set up the client again. I first deleted the backup from the BDR server and allowed some time for the client to disappear from the client list, then I set up my client. I got the error saying Client ID already exists so tried "HVHOST1" which took me a step further but failed with "Error while getting/Inserting client token::Error in inserting client uuid into DB" Is there a way to completely remove the Client ID from the server so that I can re-use the same client ID?

I have tried creating a completely differently VMBackup ID and backup name but still no luck.

2017-03-22 01:38:21 -0500 answered a question ImageBackup problem with Client ID

I have a similar problem and have followed the steps above and still can't initiate a backup. I'm backing up to a Vembu BDR server running on Ubuntu from a Windows server 2012 using the Hyper-V plugin. I had set up the client initially with the ID "HVHOST" and after a reinstall of my server I tried to set up the client again. I first deleted the backup from the BDR server and allowed some time for the client to disappear from the client list, then I set up my client. I got the error saying Client ID already exists so tried "HVHOST1" which took me a step further but failed with "Error while getting/Inserting client token::Error in inserting client uuid into DB" Is there a way to completely remove the Client ID from the server so that I can re-use the same client ID?

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