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the vembuBDR service stops constantly.

Vembu won't start. both the postgres and vembu webservice are running, but the vembuBDR service won't start. have been restarting the server already a couple of times.

windows log : The Apache service named reported the following error:

AH00112: Warning: DocumentRoot [C:/Program Files/Vembu/VembuBDR/apache/${SRVROOT}/htdocs] does not exist

log file vembu: error: 02-12-19 15:47:56 [E] [ BlockMetaDataDBInsertion::UpdateFromFlatFiles] Failed to process this Postgresql flat file name//192.168.254.251/irisoftbackup/sgstorage/networkdrive/Repo8/1/DbUpdates/sgfsMetaData/5/sgdb.sgserver5.wrk0003 [SGNoSQLDBUpdater.cpp:2270] 02-12-19 15:47:56 [E] [ckMetaDataDBInsertion::CheckAndUpdateMongoDBFromDB] Failed process file name going to retry//192.168.254.251/irisoftbackup/sgstorage/networkdrive/Repo8/1/DbUpdates/sgfsMetaData/5/sgdb.sgserver5.wrk0003 [SGNoSQLDBUpdater.cpp:1661]

serverlog: 02-12-19 15:47:52 [I] [ StartStoreGridServer::Initialize] =======================================Going to Start Initialize process===================================== 02-12-19 15:47:52 [I] [ JVMUtil::CreateJavaVM] <jvmutil> CreateJavaVM :: Going to create JavaVM 02-12-19 15:47:52 [I] [ JVMUtil::CreateJavaVM] CreateJavaVM :: JVM creation status :0<jvmutil> 02-12-19 15:47:52 [I] [ SGConfiguration::ParseSGConfiguration] <sgconfiguration>::ParseSGConfiguration ServerThreadCount Option was set. so concurrent backups will be limited to the count:-1: 02-12-19 15:47:52 [I] [ SGConfiguration::ParseSGConfiguration] Parsing SVD mount path:tempStr: 02-12-19 15:47:52 [I] [ SGConfiguration::ParseSGConfiguration] SVD mount path is :this->svdmountpath:E:\ 02-12-19 15:47:53 [I] [ StartStoreGridServer::InitializeDBFiles] InitializeDBFiles::::Going to check folder permission for dirName::::c:/program files/vembu/vembubdr/data 02-12-19 15:47:53 [I] [ StartStoreGridServer::InitializeDBFiles] InitializeDBFiles::: Going to open file for writing::::c:/program files/vembu/vembubdr/data/SGTemp.txt 02-12-19 15:47:53 [I] [ StartStoreGridServer::InitializeDBFiles] InitializeDBFiles:::Got filec:/program files/vembu/vembubdr/data/SGTemp.txt 02-12-19 15:47:53 [I] [ StartStoreGridServer::Initialize] $$$$ End of checkandupdate thread :1575298073:1575298073:0: $$$ 02-12-19 15:47:53 [I] [ StartStoreGridServer::InitializeDBFiles] InitializeDBFiles::::Going to check folder permission for dirName::::c:/program files/vembu/vembubdr/data 02-12-19 15:47:53 [I] [ StartStoreGridServer::InitializeDBFiles] InitializeDBFiles::: Going to open file for writing::::c:/program files/vembu/vembubdr/data/SGTemp.txt 02-12-19 15:47:53 [I] [ StartStoreGridServer::InitializeDBFiles] InitializeDBFiles:::Got filec:/program files/vembu/vembubdr/data/SGTemp.txt 02-12-19 15:47:53 [I] [ StartStoreGridServer::Initialize] $$$$ App startup -- end of DB Initialize $$$$ 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate>Checking client backup to update :irisoftbackup01.workgroup:254-7-backup:15 02-12-19 15:47:53 [I] [ FileAggregatorDBObject::checkAndUpdateNewDrive] ##### Started to check the checkAndUpdateNewDrive for drive change feature 02-12-19 15:47:53 [I] [ FileAggregatorDBObject::checkAndUpdateNewDrive] ##### sNo TEMPDRIVETABLE table found, no need to proceed further 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate>Finished checking backup to update :irisoftbackup01.workgroup:254-7-backup:15:isbkpToUpdate :0 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] current status of backup job :254-7-backup:1004 02-12-19 15:47:53 [I] [ ServerBackupRestoreStatus::SetStatus] Backup Progress set Status :irisoftbackup01.workgroup:254-7-backup:CheckAndUpdateBackupDetails.cpp:422:1:15752980733596 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] statusSet ::1: 254-7-backup:irisoftbackup01.workgroup 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate> Started Checking flat files for backup:254-7-backup:clientName:irisoftbackup01.workgroup 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate> Starting Journal updates for Replication[LoadUnprocessedJournalsAndUpdateDB] : 7 02-12-19 15:47:53 [I] [eBackupDetails::LoadUnprocessedJournalsAndUpdateDB] Repo under process of db updates :repoID:7 02-12-19 15:47:53 [I] [eBackupDetails::LoadUnprocessedJournalsAndUpdateDB] Sql db update thread not started for repo:7: in replication db updates:SGConfiguration::checkAndUpdateDBthreadCount:0 02-12-19 15:47:53 [I] [eBackupDetails::LoadUnprocessedJournalsAndUpdateDB] Postgesql metadata table update thread not started for repo:7: in replication db updates:SGConfiguration::checkAndUpdateDBthreadCount:0 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate> finished Journal updates for Replication[LoadUnprocessedJournalsAndUpdateDB] : 7 02-12-19 15:47:53 [I] [ckAndUpdateBackupDetails::CheckForMongoDbFlatFiles] Current threads running count after starting postgresql :1 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] Postgresql thread not started and removing db completed count:1 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate>Checking client backup to update :irisoftbackup01.workgroup:254-254-backup:16 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate>Finished checking backup to update :irisoftbackup01.workgroup:254-254-backup:16:isbkpToUpdate :0 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] current status of backup job :254-254-backup:1004 02-12-19 15:47:53 [I] [ ServerBackupRestoreStatus::SetStatus] Backup Progress set Status :irisoftbackup01.workgroup:254-254-backup:CheckAndUpdateBackupDetails.cpp:422:1:15752980733596 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] statusSet ::1: 254-254-backup:irisoftbackup01.workgroup 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate> Started Checking flat files for backup:254-254-backup:clientName:irisoftbackup01.workgroup 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate> Starting Journal updates for Replication[LoadUnprocessedJournalsAndUpdateDB] : 8 02-12-19 15:47:53 [I] [eBackupDetails::LoadUnprocessedJournalsAndUpdateDB] Repo under process of db updates :repoID:8 02-12-19 15:47:53 [I] [eBackupDetails::LoadUnprocessedJournalsAndUpdateDB] Sql db update thread not started for repo:8: in replication db updates:SGConfiguration::checkAndUpdateDBthreadCount:1 02-12-19 15:47:53 [I] [eBackupDetails::LoadUnprocessedJournalsAndUpdateDB] Postgesql metadata table update thread not started for repo:8: in replication db updates:SGConfiguration::checkAndUpdateDBthreadCount:1 02-12-19 15:47:53 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] <checkforclientbackupupdate> finished Journal updates for Replication[LoadUnprocessedJournalsAndUpdateDB] : 8 02-12-19 15:47:54 [I] [ckAndUpdateBackupDetails::CheckForMongoDbFlatFiles] Current threads running count after starting postgresql :2 02-12-19 15:47:54 [I] [AndUpdateBackupDetails::CheckForClientBackupUpdate] Postgresql thread not started and removing db completed count:2

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