BDR360 Agent - BDR Server Not Registered

I'm testing BDR360 on the free 30 day trial. After having backups running for a few days I went on to test the BDR360 support. I have installed the agent, and registered the server inside of the BDR360 portal, but the server never shows up.

Posting Registration Data

The response for Registartion API :::: Server not registered in the portal under this customer. The Response received from the server. Response :: Server not registered in the portal under this customer.

THIS BDR SERVER DID NOT REGISTER WITH THE PORTAL. TO USE THIS SERVICES PLEASE REGISTER WITH THE PORTAL.

Above is the message that I get from the agent when I attempt to run it manually from the command line. Not sure what is wrong as the server says that it's registered.

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