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Misleading logs

asked 2017-05-19 04:02:57 -0600

Clifford gravatar image

Hi there . Having trouble with my logs . Client side reports as backup as successful , whilst backup server logs display backup as failed . Another backup also reports successful backup on client side but backup server logs haven't updated in a month . Kindly assist

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answered 2017-05-19 06:06:49 -0600

zaid gravatar image

We suspect that the database update thread of the particular backup jobs might be taking more time and getting failed in the backup server end. Please update us the following details from your environment to provides you solution on this.

  1. Exact error message from Backup Server report
  2. Backup log file for the particular backup from Backup Server. It will be available in installation location.
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Asked: 2017-05-19 04:02:57 -0600

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Last updated: May 19

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