Cannot add Hyper-v Host

asked 2017-05-02 05:23:01 -0500

Zine gravatar image


I've installed Vembu Bkp on Hyper-V VM and when I want to add a standalone Windows 2012R2 Datacenter Hyper-v host, I get this error message: "Hyper-V Backup is not supported for this version of Windows server"

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answered 2017-05-02 07:04:59 -0500

Senthil gravatar image

updated 2017-05-08 01:39:52 -0500


To add Hyper-V host below things are need to be considered.

  1. Need to add the Hyper-V host with administrator credentials. If it is under any Domain Controller, please add the Hyper-V Host with domain administrator credentials

  2. Hyper-V host that you are trying to add shouldn't be a virtual machine.

  3. If the machine name or username that you are trying to add has (-) in it , adding host may fail. So try giving ip address for the host.

To analyse the issue, please provide the output for the following command.

Step 1 : Open the command prompt with the administrator privilege in the VembuBDR Backup server.

Step 2 : Execute the following command and provide us the output.

  • If the Hyper-V host [Windows 2012R2 Datacenter] to be added is local machine run the following command

    Powershell wmic os get caption

  • If the Hyper-V host [Windows 2012R2 Datacenter] to be added is Remote machine run the following command.

    Powershell wmic /node:"<HostName>" /user:"<UserName>" /password:"<Password>" os get caption

    Example: Powershell wmic /node:"MachineM1" /user:"Domain2012\administrator" /password:"Apple" os get caption

Step 3: Revert back to us with the output of the above command.

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If your server has a - (dash in it) the PS command and the adding of the host wont work, you have to use the IP address.

DannyH ( 2017-05-07 22:19:01 -0500 )edit

Yes, we have noticed this case and the fix will be available in our upcoming v3.8 release which is expected to be available in end of June

Senthil ( 2017-05-08 01:34:05 -0500 )edit
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Asked: 2017-05-02 05:23:01 -0500

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Last updated: May 08

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