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Why do I have to select all drives in image backup

asked 2017-03-15 02:20:03 -0600

nawrockip gravatar image

updated 2017-03-15 02:22:27 -0600

I'm testing image backup and trying to create server backup of only one of the drives.
I have 2 drives, second one stores old backups and I don't want to back it up. When I select only drive c (system, mail partition) it gives me warning: It is highly recommended to include boot partition (System Reserved) in the backup to make the backed up image bootable on restore. I can't proceed with only c drive selected. There is no system reserved partition on any of the drives, drive C is a boot drive. Aditionally I can't backup only second drive. it's very frustrating.

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answered 2017-03-15 03:32:44 -0600

ramalingam gravatar image

Hi,

Normally the particular alert will be thrown while configuring disk image backup to make sure that the bootable partitions(OS Volume and System Reserved) has been configured together for baremetal recovery. To provides you better solution,

Please provide us the following details from your end.

  1. Version of Windows OS
  2. Whether System Reserved partition is available in different disk
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It's windows hyper-v server 2016, but I had the same with windows 10. the problem is that, it's not just allert, it's forcing me to select that drive. There is no system reserve partition on any hdd in that hyper-v server.

nawrockip ( 2017-03-15 05:27:06 -0600 )edit

Thanks for your update, Please provide us the screenshot of disk management page and create backup job page screenshot. We request you to send us the details to our support desk by sending an email to vembu-support@vembu.com which will help us to analyse this issue further and provide you with the suitable solution.

ramalingam ( 2017-03-15 07:46:14 -0600 )edit
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Asked: 2017-03-15 02:20:03 -0600

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Last updated: Mar 15

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