Backup was aborted as backup Socket was idle for more than 30 mins
this error has been going on for a month on 1 drive
1 reply
Re: Backup was aborted as backup Socket was idle for more than 30 mins
The reported error "Backup was aborted as backup Socket was idle for more than 30 mins" normally occurs if the connection between Vembu Backup Agent and Vembu BDR Backup Server is closed prematurely by an external force, while Vembu Backup Agent is actively sending backupdata to the backup server. The external forces may be one of the following in the Vembu Backup Agent,
- NAT/Firewall configurations
- Low end routers/switches
- Intrusion detection software
- Internet link error
To resolve this issue, please change the 'FileAck' attribute value to 300secs under the SGTimeOutConfig tag in the Vembu_Home\conf\SGConfiguration.conf file in your client's configuration file. Then reschedule the backup again and verify whether backup goes well.
