Our server is showing "! Server Deactivated"
Server is showing deactivated, how do I reactivate?
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1 reply
Re: Our server is showing "! Server Deactivated"
Hi Techs,
The error message "Server Deactivated" show that the trail period of your backup server has been over. Please register your backup server with your Vembu portal account. Please follow the below steps to register your backup server with Vembu portal.
- Login to your backup server webconsole.
- Go to menu "Management -> Server Registration" page.
- Click "Register" box.
- Enter your "Email address" and "Password", which was used for Vembu portal sign up.
- If you doesn't have Vembu account, please click "Click here" and create new Vembu account and then register your backup server.
Note: Kindly add your credit card details in your Vembu portal account. The payment process will be carried out via credit card. Until you add the credit card details in your Vembu account, the backup server will be in de-active state.
- After you registered your backup server and added the credit card details, please run license check option available in "Management -> Server Registration" page.
After doing the above steps the backup server will reactivate.
Thanks, Jameer.
My server is activated, and paid for and I have 6 licences but still I have the ! Server De-activated prompt
julien.bonastre ( 2016-02-07 13:56:55 -0500 )editWe checked your portal account and noticed that there was no activity since "Sep 08,2015" and hence, your account was deactivated to avoid any further invoicing for the inactive clients. Now you registered a new server with the same portal registered email id and it fetch the deactivation info from the portal. We have now manually activated your portal account. Please click on "Run License Check" from the backup server console under "Server Registration" to activate the server, and you can proceed the backups.
emmanuel ( 2016-02-08 02:28:22 -0500 )edit