We have Approx 11 servers backing up to our Vembu Server, each with a basic File Only policy set to run at 9PM every day. We have the server set to send us a report at 9AM morning, when we receive this report it lists multiple Partial backups for each server/policy rather than a single job. Any ideas? It is making it incredibly difficult for our service desks to determine if all the files in the policy have been backed up successfully.
Hi J.seddon,
Thanks for your update. From the details you have update us, the backup was skipped due to insufficient permission. To over come this case, please change Vembu NetworkBackup logon account to any administrator account (who has enough permission to access all the files configured for the backup). Please follow the below steps to change the logon account type.
a) Open the Services control applet through "Control Panel -> Administrative Tools -> Services" shortcut or by running "services.msc" command in "Start ->Run" tool.
b) Select the Vembu NetworkBackup service and then open its Properties dialog.
c) In the Vembu NetworkBackup services Properties dialog, go to the "Logon" tab if it is 'Local System Account' update the user logon to be of the power user or a user who has administrator privilege (who has enough permission to access all the files configured for the backup) to run the Vembu NetworkBackup service.
d) After providing the correct user name and password details, click 'Apply' and 'Ok' to apply the changes.
e) Restart the Vembu NetworkBackup service.
Note: Do the above changes in your client machine.
I have now changed this on all of our servers, backups generally occur between 9PM and 1AM so will wait to see what the report comes out as tomorrow. Thank you for the concise instructions, it's very much appreciated as I can pass this along directly to our knowledge base.
j.seddon ( 2015-11-24 13:28:26 -0500 )editConnect with us
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The backup was reported as partially, if one or more files was skipped during the backup. You can view the the reason for the files skip in backup server console as well as your client webconsole. To view from backup server console: Login to backup server console go to menu "Reports -> Historical reports -> choose client name and choose backup name -> expand the backup report by clicking '+' -> click "view" in skipped files count" here you can find the reason for skipped files. To view from client console: Login to client console, go to menu "Reports -> Backup Reports -> Backup name -> View in skipped files count" here you can find the reason for skipped files. To know more infromation about reason for the skipped, kindly update us the error message in skipped files report or update us the screen shot of the error.
jameer ( 2015-11-23 03:56:40 -0500 )editHi Jameer, on the server console after selecting the relevant server and backup job, there is no way to expand the task and as such no way to view the skipped files. On the client console the tasks can be expanded, however the button to view skipped files is greyed out.
j.seddon ( 2015-11-23 04:29:16 -0500 )editHi J.seddon, You can get the reason for the skipped file from the file available in the following location on your client machine "<vembu networkbackup="" home="" folder="">\VembuNetworkBackup\report\backup\<backup name="">-<backup server="">-skipped.lst" by default "C:\Program Files\Vembu\VembuNetworkBackup\report\backup\<backup name="">-<backup server="">-skipped.lst". You can open this file using any text editor.
jameer ( 2015-11-23 06:17:04 -0500 )editThanks that is shedding some light on the matter, as far as I can see (not formatted very well) all of the skipped files are due to permission errors: "Access is denied". Is there a service which I need to ensure has permission to the failed areas?
j.seddon ( 2015-11-23 07:52:44 -0500 )edit