SG0147/SG0136: Unable to connect to the Backup Server

My backup jobs fails with the error message "SG0147/SG0136: Unable to connect to the Backup Server". I checked ping to the VembuBDR server from my client machine and it ends up with success message and also I am able to access the VembuBDR server UI in my client machine. What might be the cause of this issue ? Other clients backups are connecting with out any issues to the backup server. I need this client to be backed up to the VembuBDR backup server with in this weekend. Kindly help me on this.

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