New Ubuntu install, unable to login at web prompt
Just installed the latest VembuBDR on Ubuntu 20.04 LTS. Everything seemed to go alright and the login webpage loads, but when I try to login I get the following error popup:
"Unable to login to BDRSuite Backup Server. Please make sure BDRSuite service is running and try again."
I found someone else having this issue about 8 years ago but a lot seems to have changed and the recommended actions of the time don't line up with today. I found the VembuBDR service (vembubdr.service) and it is active. I was getting this before with a prior install and figured maybe I didn't get the username/password correct, so I deleted the VM instance and rebuilt everything from scratch thinking it might be my password, but now I know I've got the usernames/passwords right and I'm still getting this error.
I checked /home/vembubdr/log/error.log and found a ton of this error, which I can't identify: 11-01-23 14:43:33 [140153368267840] [E] [ool LinuxFileFunction::Mkdir(std::cxx11::string)] Error while creating directory in LinuxFileFunction dirName:/home/vembubdr/Vembu/VembuBDR/log/uiLogs:errorno:17 [LinuxFileFunction.cpp:975] There's also this error in server.log, though it has an [I] next to it so I assume it's just informational: 1-01-23 14:44:35 [140105893039168] [E] [ool LinuxFileFunction::Mkdir(std::cxx11::string)] Error while creating directory in LinuxFileFunction dirName:/home/vembubdr/Vembu/VembuBDR/log/uiLogs:errorno:0 [LinuxFileFunction.cpp:975] 11-01-23 14:44:35 [140105893039168] [I] [ void StartStoreGridServer::Initialize(bool)] =======================================Going to Start Initialize process===================================== 11-01-23 14:44:35 [140105893039168] [I] [ void StartStoreGridServer::Initialize(bool)] Initialize :: set JAVATOOLOPTIONS :: Success :: retVal :: 0
11-01-23 14:44:35 [140105893039168] [I] [ static bool JVMUtil::CreateJavaVM()] <jvmutil> CreateJavaVM :: Going to create JavaVM 11-01-23 14:44:35 [140105893039168] [I] [ static bool JVMUtil::CreateJavaVM()] CreateJavaVM :: JVM creation status :0<jvmutil> 11-01-23 14:44:35 [140105893039168] [I] [ void StartStoreGridServer::Initialize(bool)] Going to call globalRepoIdAndLocalCacheMap initialization 11-01-23 14:44:50 [139642159737920] [E] [ool LinuxFileFunction::Mkdir(std::_cxx11::string)] Error while creating directory in LinuxFileFunction dirName:/home/vembubdr/Vembu/VembuBDR/log/uiLogs:errorno:0 [LinuxFileFunction.cpp:975] 11-01-23 14:44:50 [139642159737920] [I] [ void StartStoreGridServer::Initialize(bool)] =======================================Going to Start Initialize process===================================== 11-01-23 14:44:50 [139642159737920] [I] [ void StartStoreGridServer::Initialize(bool)] Initialize :: set JAVATOOL_OPTIONS :: Success :: retVal :: 0
11-01-23 14:44:50 [139642159737920] [I] [ static bool JVMUtil::CreateJavaVM()] <jvmutil> CreateJavaVM :: Going to create JavaVM 11-01-23 14:44:50 [139642159737920] [I] [ static bool JVMUtil::CreateJavaVM()] CreateJavaVM :: JVM creation status :0<jvmutil> 11-01-23 14:44:50 [139642159737920] [I] [ void StartStoreGridServer::Initialize(bool)] Going to call globalRepoIdAndLocalCacheMap initialization
Is this related? Is there a fix?
Thank you, Isaac
